Award

Service of Console Client and Call Director System

LIVERPOOL UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

30 Sep 2025 at 15:14

Summary of the contracting process

The Liverpool University Hospitals NHS Foundation Trust has awarded a contract titled "Service of Console Client and Call Director System" under the procurement category of services. The contract has been awarded to BTS Holdings Ltd, trading as Atereo, for the maintenance and service of the Console Client and Call Director System from 1st November 2025 to 31st October 2026. The contracting authority is based in Liverpool, UK, and operates within the central government public authority framework. The procurement utilised a direct method below the threshold without competition, and the contract was signed on 18th September 2025, with a total contract value of £24,848.51.

This tender presents significant opportunities for businesses involved in system maintenance services, particularly those capable of offering flexible and efficient solutions for healthcare organisations. As the procurement was direct and below the threshold, it may be especially attractive to established firms that can meet stringent quality standards quickly. Companies specialising in IT systems for healthcare, especially in console and call director systems, could find partnering opportunities or future contracts with similar institutions, fostering growth through specific industry-aligned expertise.

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Notice Title

Service of Console Client and Call Director System

Notice Description

BTS Holdings Ltd trading as Atereo to provide Service on the Console Client and Call Director System under Agreement SA 8031 for Liverpool University Hospitals NHS FT covering the period from 01/11/25 to 31/10/26.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a53d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/061015-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50324100 - System maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£20,707 Under £100K

Notice Dates

Publication Date
30 Sep 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Sep 20255 months ago
Contract Period
18 Sep 2025 - 18 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LIVERPOOL UNIVERSITY HOSPITALS NHS FOUNDATION TRUST
Contact Name
Not specified
Contact Email
steph.abbott@liverpoolft.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
LIVERPOOL
Postcode
L9 7AL
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
Fazakerley West
Westminster Constituency
Liverpool Walton

Supplier Information

Number of Suppliers
1
Supplier Name

BTS HOLDINGS LTD TRADING AS ATEREO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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