Award

Case Center Bundling System

MANCHESTER CITY COUNCIL

This public procurement record has 3 releases in its history.

Award

10 Nov 2025 at 09:43

Award

20 Oct 2025 at 07:05

Award

01 Oct 2025 at 13:32

Summary of the contracting process

Manchester City Council has completed a procurement process for the delivery of the Case Center Bundling System, a highly integrated database-management system provided by Thomson Reuters (Professional) UK Limited. The project's procurement stage has concluded with the contract award dated 10th November 2025, and operations are scheduled from 1st November 2025 to 31st October 2028. This direct award method was employed given that Thomson Reuters holds exclusive intellectual property rights to the product, ensuring seamless continuation of legal operations within the CFLG teams. The process culminated in an active contract valued at approximately £187,303.41, servicing the Manchester area under UKD33, and classified under the 'goods' procurement category.

This procurement presents significant opportunities for businesses specialising in bespoke software solutions, particularly those involved in legal and data management systems. Although the contract has been directly awarded to Thomson Reuters, it underlines the necessity for niche solutions tailored to specific business processes, suggesting potential for businesses that offer innovative, proprietary applications conducive to public sector needs. Companies that can demonstrate expertise in supporting robust, mission-critical software environments could stand out in similar future engagements.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Case Center Bundling System

Notice Description

This is a contract with Thompson Reuters for the provision of the Case Centre (Formally CaseLines) bundling system which is extensively used within the CFLG teams and is central to their business processes.

Procurement Information

This product is only available through Thompson Reuters. CFLG have used this system for a number of years and have built business systems and processes which are entirely reliant upon this solution. A change in contractor would be a fundamental risk to their ability to conduct safeguarding legal work.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a605
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072257-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48612000 - Database-management system

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£187,303 £100K-£500K
Contracts Value
£187,303 £100K-£500K

Notice Dates

Publication Date
10 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Oct 20254 months ago
Contract Period
1 Nov 2025 - 31 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
MANCHESTER CITY COUNCIL
Contact Name
Not specified
Contact Email
procurement@manchester.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MANCHESTER
Postcode
M60 2LA
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified

Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

THOMSON REUTERS (PROFESSIONAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05a605-2025-11-10T09:43:09Z",
    "date": "2025-11-10T09:43:09Z",
    "ocid": "ocds-h6vhtk-05a605",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PLNV-8798-LDMP",
            "name": "Manchester City Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PLNV-8798-LDMP"
            },
            "address": {
                "streetAddress": "Town Hall Extension",
                "locality": "Manchester",
                "postalCode": "M60 2LA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD33"
            },
            "contactPoint": {
                "email": "procurement@manchester.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.manchester.gov.uk/",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-01679046",
            "name": "THOMSON REUTERS (PROFESSIONAL) UK LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "01679046"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PGZB-9229-GXTT"
                }
            ],
            "address": {
                "streetAddress": "Five Canada Square",
                "locality": "London",
                "postalCode": "E14 5AQ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI42"
            },
            "contactPoint": {
                "email": "joanne.fowler@thomsonreuters.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.tr.com",
                "scale": "large",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PLNV-8798-LDMP",
        "name": "Manchester City Council"
    },
    "tender": {
        "id": "P-0850",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Case Center Bundling System",
        "description": "This is a contract with Thompson Reuters for the provision of the Case Centre (Formally CaseLines) bundling system which is extensively used within the CFLG teams and is central to their business processes.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "This product is only available through Thompson Reuters. CFLG have used this system for a number of years and have built business systems and processes which are entirely reliant upon this solution. A change in contractor would be a fundamental risk to their ability to conduct safeguarding legal work.",
        "procurementMethodRationaleClassifications": [
            {
                "id": "singleSuppliersIntellectualPropertyExclusiveRights"
            },
            {
                "id": "additionalRepeatExtensionPartialReplacement"
            }
        ],
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ],
        "coveredBy": [
            "GPA"
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Case Center Bundling System",
            "status": "active",
            "value": {
                "amountGross": 224763,
                "amount": 187303,
                "currency": "GBP"
            },
            "mainProcurementCategory": "goods",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-01679046",
                    "name": "THOMSON REUTERS (PROFESSIONAL) UK LIMITED"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "48612000",
                            "description": "Database-management system"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKD33",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKD33",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKD33",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-11-01T00:00:00Z",
                "endDate": "2028-10-31T23:59:59Z"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "061382-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/061382-2025",
                    "datePublished": "2025-10-01T14:32:06+01:00",
                    "format": "text/html"
                },
                {
                    "id": "066549-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/066549-2025",
                    "datePublished": "2025-10-20T08:05:42+01:00",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-10-30T23:59:59Z",
                    "status": "scheduled"
                }
            ],
            "date": "2025-10-20T00:00:00+01:00",
            "standstillPeriod": {
                "endDate": "2025-10-29T23:59:59+00:00"
            }
        }
    ],
    "language": "en",
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "title": "Case Center Bundling System",
            "status": "active",
            "period": {
                "startDate": "2025-11-01T00:00:00Z",
                "endDate": "2028-10-31T23:59:59Z"
            },
            "value": {
                "amountGross": 224763,
                "amount": 187303.41,
                "currency": "GBP"
            },
            "aboveThreshold": true,
            "dateSigned": "2025-10-30T00:00:00Z",
            "noAgreedMetricsRationale": "The contract is for off shelf software solutions which is bespoke to the provider. The provider also owns the intellectual property rights to the solution. Therefore the authority considers that performance could not be appropriately assessed using KPIs.",
            "documents": [
                {
                    "id": "072257-2025",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/072257-2025",
                    "datePublished": "2025-11-10T09:43:09Z",
                    "format": "text/html"
                }
            ]
        }
    ]
}