Award

Licencing and support for Webroster

RHONDDA CYNON TAF CBC

This public procurement record has 1 release in its history.

Award

10 Oct 2025 at 10:03

Summary of the contracting process

The public procurement process for the "Licensing and support for Webroster" contract was carried out by Rhondda Cynon Taf County Borough Council, a sub-central government public authority under Welsh devolved regulations. This contract, focusing on the goods industry category and involving software package and information systems, particularly targets the adult social care sector. The contract has been awarded to Access UK Limited, located in Loughborough, with delivery expected within the UKL15 region, starting from 20th November 2025 to 19th November 2026. The procurement method utilised was direct, and it was under the threshold, conducted without competition, in accordance with legal basis UKPGA 2023/54. The contract signing took place on 11th September 2025, worth £43,795 excluding VAT.

This tender presents significant opportunities for businesses in the software and information systems industry to support local government operations, especially in the evolving domain of adult social care. Companies specialising in call monitoring and scheduling systems, especially those with experience in public sector solutions and a capacity for direct contracts, may find similar opportunities conducive to growth. Large or small enterprises with robust software solutions and the ability to meet regional government needs efficiently could be well-positioned for future procurement processes of this nature. The successful partnership with Access UK Limited indicates a demand for reliable, scalable software offerings, highlighting a promising market segment for technological advancements in public services.

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Notice Title

Licencing and support for Webroster

Notice Description

Licencing and support for Webroster - Call Monitoring and Scheduling System for Adult Social Care.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ac88
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/064078-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£43,795 Under £100K

Notice Dates

Publication Date
10 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Sep 20255 months ago
Contract Period
20 Nov 2025 - 19 Nov 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
RHONDDA CYNON TAF CBC
Contact Name
Not specified
Contact Email
procurement@rctcbc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified

Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

ACCESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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