Notice Information
Notice Title
Provision of Translation Software
Notice Description
NHS Wales Shared Services Partnership (NWSSP) Translation Services department sought to renew their Translation Software agreement. The department translates currently approximately 12+ million words annually for NWSSP and other NHS Wales organisations. The Translation Team is seeking to award a cloud-based translation management system compatible with NHS Wales IT infrastructure. The system must support an administrator account, multiple project manager and linguist accounts, and enable seamless collaboration among in-house translators, sub-contractors, and bank translators working from various locations.Procurement Services undertook an Open Tender Procedure, with the tender going live on 10 October 2026 via the eTender Wales portal. All relevant notices were issued to Sell2Wales in accordance with the Procurement Act 2023. Due to the complexity of the procurement and the specialist nature of Welsh Translation Services, it was deemed appropriate to keep the tender open for 31 days rather than the minimum 25 days. Following the evaluation, Phrase was identified as the recommended supplier. This notice is to notify the market that NWSSP have award this contract to Phrase.
Lot Information
Lot 1
Renewal: Option to extend for further 12 months at sole discretion of the NHS Wales Organisation
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05ac94
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/039668-2026
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
72212740 - Foreign language translation software development services
Notice Value(s)
- Tender Value
- £250,000 £100K-£500K
- Lots Value
- £250,000 £100K-£500K
- Awards Value
- £228,715 £100K-£500K
- Contracts Value
- £228,715 £100K-£500K
Notice Dates
- Publication Date
- 30 Apr 20261 months ago
- Submission Deadline
- 10 Nov 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 13 Mar 20263 months ago
- Contract Period
- 14 Apr 2026 - 31 Mar 2029 2-3 years
- Recurrence
- 2029-10-09
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- CARDIFF
- Postcode
- CF14 3UZ
- Post Town
- Cardiff
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL5 South East Wales
- Small Region (ITL 3)
- TLL52 Cardiff and Vale of Glamorgan
- Delivery Location
- TLL Wales
-
- Local Authority
- Cardiff
- Electoral Ward
- Gabalfa
- Westminster Constituency
- Cardiff North
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/039668-2026
30th April 2026 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/023017-2026
13th March 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/064097-2025
10th October 2025 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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