Tender

Salvation Army Homes Domestic and Commercial Heating Services Contracts

SALVATION ARMY HOUSING ASSOCIATION

This public procurement record has 2 releases in its history.

TenderCancellation

18 Feb 2026 at 14:29

Tender

13 Oct 2025 at 08:48

Summary of the contracting process

The Salvation Army Housing Association, based in London, is undertaking a procurement process for domestic and commercial heating services across various UK regions. Faithorn Farrell Timms serves as the procurement consultant for the initiative, offering its expertise from Orpington. This process falls under the selective procurement method with a competitive flexible procedure. The procurement, segmented into eight geographic lots, aims to sign up contractors for services starting from 1st June 2026 and will potentially last up to 2033, depending on performance reviews. Interested businesses must submit their expressions of interest by 12th November 2025, with the enquiry period concluding on 31st October 2025. Each lot carries specific CPV codes, ensuring the focus remains on mechanical installations and heating services.

This procurement presents extensive growth opportunities for businesses specialising in heating services, mechanical installations, and maintenance. The tender's structure, spread across multiple regions, makes it suitable for SMEs and VCSEs looking to expand their geographical reach. Companies with robust technical abilities and economic capacity can appeal to the detailed selection criteria, promising up to two contract awards per supplier. Furthermore, the long-term contract duration offers stability with options for extension based on satisfactory service delivery. This opportunity is ideal for businesses eager to cement their presence in the heating services industry while contributing to the resilient infrastructure that the Salvation Army Housing Association seeks to maintain.

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Notice Title

Salvation Army Homes Domestic and Commercial Heating Services Contracts

Notice Description

Salvation Army Homes are looking to procure Contractors for the delivery of their Domestic and Commercial Heating Services Contracts. The opportunity is split into eight geographic Lots. Full details of the required services are included within the procurement documents. The estimated annual contract value does not take into account annual indexation considerations or VAT. It is intended that the contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, followed by another two years, subject to satisfactory reviews. The maximum duration of the contract is therefore seven years. The contract value in this notice is therefore subject to review and is not guaranteed, as this is based upon the maximum term. A UK2 Notice with reference 2025/S 000-047792 relates to this Notice.

Lot Information

South West

Domestic and Commercial Heating Services Contract for South West region.

Renewal: It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years.

West

Domestic and Commercial Heating Services Contract for West region.

Renewal: It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years.

South

Domestic and Commercial Heating Services Contract for South region.

Renewal: It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years.

East

Domestic and Commercial Heating Services Contract for East region.

Renewal: It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years.

London

Domestic and Commercial Heating Services Contract for London region.

Renewal: It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years.

Midlands

Domestic and Commercial Heating Services Contract for Midlands region.

Renewal: It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years.

North West

Domestic and Commercial Heating Services Contract for North West region.

Renewal: It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years.

North East

Domestic and Commercial Heating Services Contract for North East region.

Renewal: It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05adde
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/014825-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

50 - Repair and maintenance services


CPV Codes

45259300 - Heating-plant repair and maintenance work

45350000 - Mechanical installations

50712000 - Repair and maintenance services of mechanical building installations

50720000 - Repair and maintenance services of central heating

Notice Value(s)

Tender Value
£7,595,000 £1M-£10M
Lots Value
£7,595,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Feb 20264 days ago
Submission Deadline
31 Oct 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 May 2026 - 31 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Cancelled
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SALVATION ARMY HOUSING ASSOCIATION
Additional Buyers

FAITHORN FARRELL TIMMS

MISSING

Contact Name
Not specified
Contact Email
procurement@effefftee.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE5 8FJ
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI61 Bromley
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Bromley
Electoral Ward
Orpington
Westminster Constituency
Orpington

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                                    "number": 35,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "secondStage": {
                    "minimumCandidates": 5,
                    "maximumCandidates": 7
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Please refer to the full procurement documents."
                        },
                        {
                            "type": "technical",
                            "description": "Please refer to the full procurement documents."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-06-01T00:00:00+01:00",
                    "endDate": "2029-05-31T23:59:59+01:00",
                    "maxExtentDate": "2033-05-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years."
                }
            },
            {
                "id": "5",
                "title": "London",
                "description": "Domestic and Commercial Heating Services Contract for London region.",
                "status": "cancelled",
                "value": {
                    "amountGross": 1848000,
                    "amount": 1540000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality - Written Responses",
                            "numbers": [
                                {
                                    "number": 25,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality - Presented Responses",
                            "numbers": [
                                {
                                    "number": 35,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "secondStage": {
                    "minimumCandidates": 5,
                    "maximumCandidates": 7
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Please refer to the full procurement documents."
                        },
                        {
                            "type": "technical",
                            "description": "Please refer to the full procurement documents."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-06-01T00:00:00+01:00",
                    "endDate": "2029-05-31T23:59:59+01:00",
                    "maxExtentDate": "2033-05-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years."
                }
            },
            {
                "id": "6",
                "title": "Midlands",
                "description": "Domestic and Commercial Heating Services Contract for Midlands region.",
                "status": "cancelled",
                "value": {
                    "amountGross": 672000,
                    "amount": 560000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality - Written Responses",
                            "numbers": [
                                {
                                    "number": 25,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality - Presented Responses",
                            "numbers": [
                                {
                                    "number": 35,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "secondStage": {
                    "minimumCandidates": 5,
                    "maximumCandidates": 7
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Please refer to the full procurement documents."
                        },
                        {
                            "type": "technical",
                            "description": "Please refer to the full procurement documents."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-06-01T00:00:00+01:00",
                    "endDate": "2029-05-31T23:59:59+01:00",
                    "maxExtentDate": "2033-05-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years."
                }
            },
            {
                "id": "7",
                "title": "North West",
                "description": "Domestic and Commercial Heating Services Contract for North West region.",
                "status": "cancelled",
                "value": {
                    "amountGross": 2142000,
                    "amount": 1785000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality - Written Responses",
                            "numbers": [
                                {
                                    "number": 25,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality - Presented Responses",
                            "numbers": [
                                {
                                    "number": 35,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "secondStage": {
                    "minimumCandidates": 5,
                    "maximumCandidates": 7
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Please refer to the full procurement documents."
                        },
                        {
                            "type": "technical",
                            "description": "Please refer to the full procurement documents."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-06-01T00:00:00+01:00",
                    "endDate": "2029-05-31T23:59:59+01:00",
                    "maxExtentDate": "2033-05-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years."
                }
            },
            {
                "id": "8",
                "title": "North East",
                "description": "Domestic and Commercial Heating Services Contract for North East region.",
                "status": "cancelled",
                "value": {
                    "amountGross": 1092000,
                    "amount": 910000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality - Written Responses",
                            "numbers": [
                                {
                                    "number": 25,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality - Presented Responses",
                            "numbers": [
                                {
                                    "number": 35,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "secondStage": {
                    "minimumCandidates": 5,
                    "maximumCandidates": 7
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Please refer to the full procurement documents."
                        },
                        {
                            "type": "technical",
                            "description": "Please refer to the full procurement documents."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-06-01T00:00:00+01:00",
                    "endDate": "2029-05-31T23:59:59+01:00",
                    "maxExtentDate": "2033-05-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "It is intended that the Contract will run for a period of three years with the option for renewal, as decided by Salvation Army Homes, for an extension of up to a further two years, and then an additional two years, subject to satisfactory reviews based upon performance and quality of service and delivery. The maximum duration of the Contracts is therefore seven years."
                }
            }
        ],
        "lotDetails": {
            "maximumLotsBidPerSupplier": 3,
            "maximumLotsAwardedPerSupplier": 2,
            "awardCriteriaDetails": "Suppliers are to note that they may submit for a maximum of three lots, but can only be successful and win two lots. Details on how Lots will be awarded is set out in the procurement documents."
        },
        "documents": [
            {
                "id": "L-2",
                "documentType": "technicalSpecifications",
                "description": "Full requirements within procurement document suite.",
                "url": "www.mytenders.co.uk"
            },
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "064581-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/064581-2025",
                "datePublished": "2025-10-13T09:48:03+01:00",
                "format": "text/html"
            },
            {
                "id": "014825-2026",
                "documentType": "tenderCancellationNotice",
                "noticeType": "UK12",
                "description": "Procurement termination notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/014825-2026",
                "datePublished": "2026-02-18T14:29:13Z",
                "format": "text/html"
            }
        ],
        "contractTerms": {
            "financialTerms": "Please refer to the full Contract and Schedule of Amendments."
        },
        "riskDetails": "The following risks have been identified that would impact the performance of the Contract, where the impact cannot be known at this stage but may relate to a Contract modification if the risk was to materialise: 1. Risk of legislative changes, regulatory changes or changes in law during the term of a Contract 2. Risk of unforeseen changes to delivery/operational standards 3. Risk of changes in technology, IT solutions or systems 4. Risk of unforeseen increase in Contracting Authority budgets/increased volume of works/services 5. Risk of unforeseen circumstances that cause the value of the Contract to increase (previous examples include BREXIT, war, pandemic and the cost of living crisis) 6. Risk of unforeseen political impact 7. Risk of unforeseen increase in property volume."
    },
    "language": "en",
    "awards": [
        {
            "id": "1",
            "status": "cancelled",
            "statusDetails": "Since the publication of the Tender Notice in relation to these Contracts, Salvation Army Homes have undertaken a formal restructure of their Asset Team. As a result of this restructure, Salvation Army Homes have determined that the structure of the Lots set out within the Tender Notice is no longer appropriate to the requirements of the organisation. As such, this procurement is being terminated and a new procurement is intended to be initiated in the coming weeks, which will reflect the revised distribution of regional patches across the restructured Asset Team.",
            "finalStatusDate": "2026-02-13T00:00:00+00:00",
            "relatedLots": [
                "1",
                "2",
                "3",
                "4",
                "5",
                "6",
                "7",
                "8"
            ]
        }
    ]
}