Tender

Customer Relationship Management (CRM) System for Leasehold Advisory Service (Lease)

THE LEASEHOLD ADVISORY SERVICE

This public procurement record has 1 release in its history.

Tender

16 Oct 2025 at 09:11

UK4 - Tender Notice
Summary of the contracting process

The Leasehold Advisory Service, a public authority within the central government, is currently in the tender stage of procuring a Customer Relationship Management (CRM) System. The project aims to find a suitable provider for the development, implementation, and ongoing support of a CRM solution tailored specifically to Lease's needs. Located in London, the procurement process is operating under an open competition method, despite being classified below the threshold. Key dates include the tender closing on the 6th of November 2025, with the enquiry period concluding on the 23rd of October 2025. The procurement falls within the services category, specifically targeting software programming and consultancy related to CRM packages, with an estimated gross value of £120,000.

This tender provides significant opportunities for businesses specialising in CRM software development and consultancy services. Companies with a strong track record in providing tailored CRM solutions, particularly those with a focus on public sector needs, will find this tender particularly promising. As the contract period spans three years with potential renewal options, the project promises sustained business growth. Small and medium-sized enterprises (SMEs) are encouraged to compete, as the suitability criteria highlight their potential to fulfil the contract requirements effectively. This opportunity allows businesses to expand their portfolio and establish a working relationship with a central government entity.

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Notice Information

Notice Title

Customer Relationship Management (CRM) System for Leasehold Advisory Service (Lease)

Notice Description

This invitation requests qualified vendors to submit proposals for the provision, implementation, and ongoing support of a CRM solution tailored to Lease's needs.

Lot Information

Lot 1

Options: Dependant on implementation and development.

Renewal: Contract Plus 1 year

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05cdc2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/065811-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48445000 - Customer Relation Management software package

72200000 - Software programming and consultancy services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
£100,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Oct 20254 months ago
Submission Deadline
6 Nov 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2025 - 1 Dec 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE LEASEHOLD ADVISORY SERVICE
Contact Name
Amandeep Wiechers
Contact Email
amandeepwiechers@lease-advice.org
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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