Planning

Insurance and Related Services 5

CROWN COMMERCIAL SERVICE

This public procurement record has 3 releases in its history.

PlanningUpdate

10 Feb 2026 at 11:40

Planning

02 Feb 2026 at 12:35

Planning

17 Oct 2025 at 13:07

Summary of the contracting process

The Crown Commercial Service, a central government public authority based in Liverpool, United Kingdom, has announced the planned procurement process for the "Insurance and Related Services 5" framework. This initiative is aimed at providing comprehensive insurance services ranging from brokerage advice and insurance cover to claims management services across the public sector. The procurement falls under the financial and insurance services industry category, with delivery points throughout the UK, and extends to Guernsey, Isle of Man, and Jersey. The project is currently at the planning stage, with pre-market engagement sessions scheduled from February 2026, leading up to customer sessions beginning in March 2026. Enterprises can register their interest by the end of 2026, leading to a series of market engagement sessions intended to shape the requirements and ensure innovative solutions are included in the framework, which is anticipated to commence in August 2027 and conclude in August 2031.

This procurement presents significant opportunities for organisations involved in insurance services, encompassing brokers, insurers, and claims management companies. The framework aims to facilitate value-for-money services, creating potential for business growth by offering access to a highly regulated market where innovative and compliant solutions are encouraged. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly well-positioned to engage in this competitive process due to its design for inclusivity and adaptability. Businesses dealing in various insurance sectors such as liability insurance, property insurance, and risk management services, among others, will find this tender an advantageous prospect to expand their footprint within the public sector.

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Notice Title

Insurance and Related Services 5

Notice Description

Insurance Services 5 will follow earlier iterations in offering value for money and compliant access to insurance services provided by brokers, insurers and claims management companies in a highly regulated market. Services will be offered to the whole of the public sector to enable the sourcing of all aspects of insurance services, including but not limited to: brokerage advice, insurance cover, claims management services. Management of insurance and risk management programmes. Ranging from complex combined business insurance programmes to one off renewals and urgent insurance coverage.

Planning Information

We will be hosting an initial Pre Market Engagement session to share with the market the outline plans for the Insurance & Related Services 5 framework. The session will give an overview of the requirements and invite feedback (commercially confidential where appropriate) to assist shaping the service offering from the most innovative solutions in the market to ensure maximum value for the nation throughout the life of the framework. Customer Engagement will start from March 2026: Insurance Customers: Insurance Customer Engagement Session 1 - Wednesday 18th March 11.00am-12.00pm Insurance Customer Engagement Session 2 - Wednesday 1st April 14.00-15.00 Insurance Customer Engagement Session 3 - Wednesday 15th April 14.00-15.00 Claims Customers: Claims Customer Engagement Session 1 - Wednesday 8th April 11am-12pm Claims Customer Engagement Session 2 - Wednesday 22nd April 11.30am-12.30pm To register your interest contact insurance-services-5@crowncommercial.gov.uk with "RM6406 Insurance and Related Services 5 Customer Engagement" in the subject line. Supplier engagement will start from February 2026: Insurance Suppliers, Consultants & Brokers Insurance PME Session 1 - Wednesday 11th February 14.00-15.00 Insurance PME Session 2 - Wednesday 25th February 14.00-15.00 Insurance PME Session 3 - Wednesday 11th March 11am-12pm Claims Suppliers Claims PME Session 1 - Wednesday 18th February 14.00-15.00 Claims PME Session 2 - Wednesday 4th March 11am-12pm To register your interest contact insurance-services-5@crowncommercial.gov.uk with "RM6406 Insurance and Related Services 5 Supplier Engagement" in the subject line. Further sessions with interested parties and more in depth market engagement sessions will follow.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ceec
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011765-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

66000000 - Financial and insurance services

66510000 - Insurance services

66512000 - Accident and health insurance services

66513000 - Legal insurance and all-risk insurance services

66513100 - Legal expenses insurance services

66514000 - Freight insurance and Insurance services relating to transport

66514100 - Insurance related to Transport

66514110 - Motor vehicle insurance services

66514120 - Marine, aviation and other transport insurance services

66514130 - Railway insurance services

66514140 - Aircraft insurance services

66514150 - Vessel insurance services

66515000 - Damage or loss insurance services

66515100 - Fire insurance services

66515200 - Property insurance services

66515300 - Weather and financial loss insurance services

66515400 - Weather-related insurance services

66515410 - Financial loss insurance services

66515411 - Pecuniary loss insurance services

66516000 - Liability insurance services

66516100 - Motor vehicle liability insurance services

66516200 - Aircraft liability insurance services

66516300 - Vessel liability insurance services

66516400 - General liability insurance services

66516500 - Professional liability insurance services

66517300 - Risk management insurance services

66519000 - Engineering, auxiliary, average, loss, actuarial and salvage insurance services

66519200 - Engineering insurance services

66519310 - Insurance consultancy services

66519500 - Loss adjustment services

66519600 - Actuarial services

79100000 - Legal services

79200000 - Accounting, auditing and fiscal services

79212000 - Auditing services

Notice Value(s)

Tender Value
£500,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Feb 20262 months ago
Submission Deadline
Not specified
Future Notice Date
3 Feb 202710 months to go
Award Date
Not specified
Contract Period
3 Aug 2027 - 3 Aug 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CROWN COMMERCIAL SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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