Tender

CPH142 Cash Counter Payment Service to Residents Across Derbyshire

DERBYSHIRE COUNTY COUNCIL

This public procurement record has 2 releases in its history.

TenderCancellation

01 Dec 2025 at 07:46

Tender

20 Oct 2025 at 07:44

Summary of the contracting process

Derbyshire County Council initiated a procurement process for the delivery of a "CPH142 Cash Counter Payment Service to Residents Across Derbyshire". This tender, categorised under the Banking Services industry (CPV 66110000), aimed to support the delivery of the Derbyshire Discretionary Fund and other payment initiatives. The procurement, conducted through an open, competitive flexible procedure, was designed to enable local residents to exchange vouchers at cash counter locations across Derbyshire. The tender process, active in October 2025, included a submission deadline on 14th November 2025 and anticipated contract awards by 19th January 2026. The location for the service delivery encompasses Derbyshire and surrounding areas within the UKF1 region.

This tender presented significant opportunities for businesses specialising in financial services, particularly those experienced in cash handling and payment systems. Such businesses could benefit from the recurring and potentially renewable contract, which includes options for adding additional funding and initiatives. The service, with a contract value approaching GBP 38 million and a performance period potentially extending up to 8 years, was well-suited for companies capable of managing high-volume transactions and demonstrating strong technical and economic capabilities. The competitive nature and scope of the tender also allowed for negotiations to finalise terms, providing further commercial opportunities for the selected provider.

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Notice Title

CPH142 Cash Counter Payment Service to Residents Across Derbyshire

Notice Description

The Council is seeking a Provider to deliver a Cash Counter Payment Service to support the delivery of the Derbyshire Discretionary Fund (DDF) and other Council authorised payment initiatives. The Service must use a Cash Counter Payment Service delivery model, to which: * Enables Derbyshire Residents to exchange vouchers for the full value of the voucher in cash, on presentation at physical Cash Counter Locations across Derbyshire and its surrounding borders. * Issues vouchers/voucher codes to the Council for the Council to issue direct to residents, and/issues vouchers / voucher codes to Derbyshire Residents by text, email or letter (as instructed by the Council).

Lot Information

Lot 1

Options: The Council may require to add additional funding and initiatives to this service for the Provider to administer, where new requirements are identified by the UK Government and or the Council throughout the duration of the contract. In response to future increases / changes to volumes and payments to Derbyshire residents the Council may require to add additional funding. Whilst the current delivery model is a voucher award cash scheme, the Council may require other payment schemes should there be changes to the Derbyshire Discretionary Fund policy, or other funds the government or Council administers. These could be supermarket vouchers or other alternative payment schemes.

Renewal: Option to extend for up to a further 6 years, to be taken as 6 x 12 Month or 3 x 24 Month periods at the Councils sole discretion. The total contract term will be up to a maximum period of 8 years (please see the Councils Tender documentation for further detail).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05cf64
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078298-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66110000 - Banking services

Notice Value(s)

Tender Value
£37,755,568 £10M-£100M
Lots Value
£37,755,568 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Dec 20252 months ago
Submission Deadline
14 Nov 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 May 2026 - 31 May 2028 2-3 years
Recurrence
2033-02-20

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DERBYSHIRE COUNTY COUNCIL
Additional Buyers

MISSING

Contact Name
Not specified
Contact Email
countyprocurementcompliance.team@derbyshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MATLOCK
Postcode
DE4 3AG
Post Town
Derby
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF13 South and West Derbyshire
Delivery Location
TLF1 Derbyshire and Nottinghamshire

Local Authority
Derbyshire Dales
Electoral Ward
Matlock West
Westminster Constituency
Derbyshire Dales

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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