Award

THE PROVISION OF OVERNIGHT CONCIERGE AND SUPPORT SERVICE TO THE WINTER NIGHT SHELTER

MEDWAY COUNCIL

This public procurement record has 2 releases in its history.

Award

12 Feb 2026 at 12:06

Tender

20 Oct 2025 at 13:05

Summary of the contracting process

Medway Council has recently completed the procurement process for providing an overnight concierge and support service at a winter night shelter, located in Chatham, UKJ41 region of the United Kingdom. This public procurement was conducted under an open competition method, below the threshold, as stipulated by UK Public General Acts. The contract was awarded to SSG Support Services Group Ltd, a small and medium-sized enterprise, on 5th January 2026, with services scheduled to commence from 20th February 2026 and end by 31st March 2026. The procurement was focused on public security services, and the tender phase concluded earlier on 17th November 2025.

This tender presents significant opportunities for businesses within the security service sector, particularly those skilled in managing night-time operations and holding appropriate security industry licences. Companies adept at safeguarding and de-escalating conflict situations, managing access, and ensuring the safety and wellbeing of individuals would find this type of project ideally suited to their capabilities. As the awarded contract indicates, small and medium-sized enterprises have a potential advantage, providing them with growth opportunities by leveraging expertise in public security services to fulfill the outlined requirements proficiently.

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Notice Title

THE PROVISION OF OVERNIGHT CONCIERGE AND SUPPORT SERVICE TO THE WINTER NIGHT SHELTER

Notice Description

The introduction of the night security service is intended to *Enhance the safety and wellbeing of both service users and staff *Provide a consistent and reassuring presence throughout the night *Support the management of access and behaviour within the provision *Strengthen the overall delivery and emergency accommodation services. To ensure the safety, professionalism and effectiveness or the security service at the winter sit up provision, the appointed provider must meet the following minimum quality standards: Operatives must hold a valid security industry authority licence. Staff must have completed training in: *Conflict resolution and de-escalation techniques *Safeguarding and working with vulnerable individuals *Basic first aid To view this notice, please click here: https://www.kentbusinessportal.org.uk/delta/viewNotice.html?noticeId=1013897435

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05cfcb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/012827-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services


CPV Codes

75241000 - Public security services

Notice Value(s)

Tender Value
£54,000 Under £100K
Lots Value
£54,000 Under £100K
Awards Value
£33,120 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Feb 20261 weeks ago
Submission Deadline
17 Nov 2025Expired
Future Notice Date
Not specified
Award Date
5 Jan 20261 months ago
Contract Period
20 Feb 2026 - 31 Mar 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MEDWAY COUNCIL
Contact Name
Not specified
Contact Email
vincent.webb@medway.gov.uk
Contact Phone
01634306000

Buyer Location

Locality
CHATHAM
Postcode
ME4 4TR
Post Town
Rochester
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ41 Medway
Delivery Location
TLJ41 Medway

Local Authority
Medway
Electoral Ward
Chatham Central & Brompton
Westminster Constituency
Rochester and Strood

Supplier Information

Number of Suppliers
1
Supplier Name

SSG SUPPORT SERVICES GROUP

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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