Notice Information
Notice Title
Provision of CRM system
Notice Description
Provision of CRM system and integration with new ticketing system Expian
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05d0a0
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/067060-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Direct
- Procurement Method Details
- Below threshold - without competition
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48400000 - Business transaction and personal business software package
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £27,758 Under £100K
Notice Dates
- Publication Date
- 21 Oct 20254 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 12 Oct 20254 months ago
- Contract Period
- 15 Oct 2025 - 15 Oct 2027 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- BATH & NORTH EAST SOMERSET COUNCIL
- Contact Name
- Not specified
- Contact Email
- procurement@bathnes.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- BATH
- Postcode
- BA1 5AW
- Post Town
- Bath
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK5 West of England
- Small Region (ITL 3)
- TLK52 Bath & North East Somerset and South Gloucestershire
- Delivery Location
- Not specified
-
- Local Authority
- Bath and North East Somerset
- Electoral Ward
- Kingsmead
- Westminster Constituency
- Bath
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/067060-2025
21st October 2025 - Contract details notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-05d0a0-2025-10-21T12:10:44+01:00",
"date": "2025-10-21T12:10:44+01:00",
"ocid": "ocds-h6vhtk-05d0a0",
"initiationType": "tender",
"parties": [
{
"id": "GB-PPON-PLVH-3287-JWJV",
"name": "Bath & North East Somerset Council",
"identifier": {
"scheme": "GB-PPON",
"id": "PLVH-3287-JWJV"
},
"address": {
"streetAddress": "The Guildhall",
"locality": "Bath",
"postalCode": "BA1 5AW",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKK12"
},
"contactPoint": {
"email": "procurement@bathnes.gov.uk"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"scheme": "UK_CA_TYPE",
"id": "publicAuthoritySubCentralGovernment",
"description": "Public authority - sub-central government"
}
]
}
},
{
"id": "GB-FTS-164423",
"name": "Good Technologies Limited",
"address": {
"streetAddress": "Jactin House, 24 Hood Street",
"locality": "Manchester",
"postalCode": "M4 6WX",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKD33"
},
"contactPoint": {
"email": "steph@goodcrm.co.uk"
},
"roles": [
"supplier"
],
"details": {
"scale": "sme",
"vcse": false
}
}
],
"buyer": {
"id": "GB-PPON-PLVH-3287-JWJV",
"name": "Bath & North East Somerset Council"
},
"tender": {
"id": "DN783583",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "Provision of CRM system",
"description": "Provision of CRM system and integration with new ticketing system Expian",
"status": "complete",
"procurementMethod": "direct",
"procurementMethodDetails": "Below threshold - without competition",
"lots": [
{
"id": "1",
"status": "complete"
}
]
},
"awards": [
{
"id": "1",
"status": "active",
"mainProcurementCategory": "goods",
"suppliers": [
{
"id": "GB-FTS-164423",
"name": "Good Technologies Limited"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "48400000",
"description": "Business transaction and personal business software package"
}
],
"deliveryAddresses": [
{
"region": "UKK12",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"relatedLots": [
"1"
]
}
],
"contracts": [
{
"id": "1",
"awardID": "1",
"title": "Provision of CRM system",
"status": "active",
"period": {
"startDate": "2025-10-16T00:00:00+01:00",
"endDate": "2027-10-15T23:59:59+01:00"
},
"value": {
"amountGross": 33309,
"amount": 27758,
"currency": "GBP"
},
"aboveThreshold": false,
"dateSigned": "2025-10-13T00:00:00+01:00",
"documents": [
{
"id": "067060-2025",
"documentType": "contractNotice",
"noticeType": "UK7",
"description": "Contract details notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/067060-2025",
"datePublished": "2025-10-21T12:10:44+01:00",
"format": "text/html"
}
]
}
],
"language": "en"
}