Video Consultation Platform

CARDIFF AND VALE UNIVERSITY HEALTH BOARD

This public procurement record has 2 releases in its history.

Tender

22 May 2026 at 14:52

Planning

22 Oct 2025 at 11:20

Summary of the contracting process

Cardiff and Vale University Health Board, together with the NHS Wales Shared Services Partnership, is currently in the tender stage for procuring a Video Consultation Platform. This procurement aims to provide an IT service enabling clinicians to conduct live video consultations with patients remotely. The process is being led by the NHS Wales Shared Services Partnership, based in Cardiff, United Kingdom (UKL22). The procedure is open and falls under the services category, specifically information technology services. Interested businesses should note the procurement timeline, with submissions closing on 22nd June 2026, and inquiries being accepted until 15th June 2026.

This tender represents a significant opportunity for businesses specialising in IT services, particularly those capable of providing scalable video conferencing solutions. Given the requirement for a robust, user-friendly platform supporting up to 300 participants, companies with expertise in virtual communication systems, cloud services, or remote medical technologies could be well-positioned to bid. Furthermore, the tender is inclusive of small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), promoting diversity and innovation in the procurement process. Successful contractors will have the potential to establish a long-term partnership with a leading public health body, with an option for a two-year extension beyond the initial contract period ending in 2029.

How relevant is this notice?

Notice Title

Video Consultation Platform

Notice Description

The video consultation platform enables the clinician to conduct live one-to-one and group (e.g. up to 250-300 people) video calls that can be ad hoc or scheduled in advance with the patient. The platform allows the patient to have a clinical discussion and review from the comfort of their own home or at any location or via any device that has an internet connection (e.g. mobile phone, tablet, laptop or desktop computer). Please see full tender specification via eTenderWales; Link - https://etenderwales.ukp.app.jaggaer.com/home.html ITT Reference - ITT_124850

Lot Information

Lot 1

Renewal: An option to extend for a further 2 years.

Planning Information

Please contact gracie.westlake@wales.nhs.uk for an excel sheet with must have and should have requirements. Please say yes or no on this sheet depending on weather you can or cannot provide it.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d17e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/048161-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£712,500 £500K-£1M
Lots Value
£712,500 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 May 20261 months ago
Submission Deadline
22 Jun 2026Expired
Future Notice Date
10 Nov 2025Expired
Award Date
Not specified
Contract Period
30 Sep 2026 - 31 Dec 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CARDIFF AND VALE UNIVERSITY HEALTH BOARD
Additional Buyers

NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP)

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF15 7QZ
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL22 Cardiff and Vale of Glamorgan

Local Authority
Cardiff
Electoral Ward
Heath
Westminster Constituency
Cardiff North

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05d17e-2026-05-22T15:52:09+01:00",
    "date": "2026-05-22T15:52:09+01:00",
    "ocid": "ocds-h6vhtk-05d17e",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PXWV-6492-CGMN",
            "name": "NHS Wales Shared Services Partnership (NWSSP)",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PXWV-6492-CGMN"
            },
            "address": {
                "streetAddress": "4-5 Charnwood Court Heol Billingsley Parc Nantgarw",
                "locality": "Cardiff",
                "postalCode": "CF15 7QZ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL15"
            },
            "contactPoint": {
                "name": "Gracie Westlake",
                "email": "Gracie.Westlake@wales.nhs.uk",
                "telephone": "+442921500801"
            },
            "roles": [
                "procuringEntity"
            ],
            "details": {
                "url": "http://nwssp.nhs.wales/ourservices/procurement-services/",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    },
                    {
                        "id": "GB-WLS",
                        "scheme": "UK_CA_DEVOLVED_REGULATIONS",
                        "description": "Welsh devolved regulations apply"
                    }
                ]
            },
            "roleDetails": "Leading the Procurement"
        },
        {
            "id": "GB-PPON-PPPR-7969-BTJG",
            "name": "Cardiff and Vale University Health Board",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PPPR-7969-BTJG"
            },
            "address": {
                "streetAddress": "Woodland House, Maes y Coed Road",
                "locality": "Cardiff",
                "postalCode": "CF14 4HH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL22"
            },
            "contactPoint": {
                "name": "Gracie Westlake",
                "email": "Gracie.westlake@wales.nhs.uk",
                "telephone": "+442921500801"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://cavuhb.nhs.wales/",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    },
                    {
                        "id": "GB-WLS",
                        "scheme": "UK_CA_DEVOLVED_REGULATIONS",
                        "description": "Welsh devolved regulations apply"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PPPR-7969-BTJG",
        "name": "Cardiff and Vale University Health Board"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Please contact gracie.westlake@wales.nhs.uk for an excel sheet with must have and should have requirements. Please say yes or no on this sheet depending on weather you can or cannot provide it.",
                "dueDate": "2025-10-31T23:59:59+00:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "067440-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/067440-2025",
                "datePublished": "2025-10-22T12:20:34+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "ocds-h6vhtk-05d17e",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Video Consultation Platform",
        "description": "The video consultation platform enables the clinician to conduct live one-to-one and group (e.g. up to 250-300 people) video calls that can be ad hoc or scheduled in advance with the patient. The platform allows the patient to have a clinical discussion and review from the comfort of their own home or at any location or via any device that has an internet connection (e.g. mobile phone, tablet, laptop or desktop computer). Please see full tender specification via eTenderWales; Link - https://etenderwales.ukp.app.jaggaer.com/home.html ITT Reference - ITT_124850",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72222300",
                        "description": "Information technology services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKL22",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 855000,
            "amount": 712500,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-10-01T00:00:00+01:00",
                    "endDate": "2029-12-31T23:59:59+00:00",
                    "maxExtentDate": "2031-12-31T23:59:59+00:00"
                },
                "hasRenewal": true,
                "status": "active",
                "value": {
                    "amountGross": 855000,
                    "amount": 712500,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Financial",
                            "numbers": [
                                {
                                    "number": 60,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "renewal": {
                    "description": "An option to extend for a further 2 years."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-11-10T23:59:59+00:00"
        },
        "status": "active",
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "submissionMethodDetails": "https://etenderwales.ukp.app.jaggaer.com/home.html",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "cy",
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-06-22T14:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-06-15T16:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-08-01T23:59:59+01:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "048161-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/048161-2026",
                "datePublished": "2026-05-22T15:52:09+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}