Planning

Video Consultation Platform

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 1 release in its history.

Planning

22 Oct 2025 at 11:20

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The procurement process initiated by NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, involves the renewal of a patient video consultation platform for the Cardiff and Vale University Health Board. This procurement, classified under the Information technology services industry category, aims to enhance patient-clinician interaction via video calls. The procurement is currently at the 'Planning' stage, with a milestone scheduled for 31st October 2025, where interested parties must confirm capability to meet requirements. The contract is set to commence on 1st December 2025 and last for three years, with an option to extend until 30th November 2030. The services are required within the UK, focusing on the digital facilitation of healthcare services.

This tender presents opportunities for companies specialising in video conferencing solutions, particularly those catering to healthcare needs. Small and medium-sized enterprises (SMEs) that offer scalable, reliable, and secure digital communication platforms are ideally suited to compete. As the procurement is above threshold, it assures a substantial business opportunity, with an estimated gross value of £360,000. Businesses that can integrate seamlessly into existing systems and enhance patient engagement will find this tender an excellent avenue for enlarging their market presence in the public health sector in Wales.

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Notice Information

Notice Title

Video Consultation Platform

Notice Description

NHS Wales Shared Services Partnership, Procurement Services (NWSSP-PS) hosted by Velindre University NHS Trust are acting on behalf of Cardiff and Vale University Health Board who have a renewal requirement for a patient video consultation platform. The video consultation platform enables the clinician to conduct live one-to-one and group (e.g. up to 250-300 people) video calls that can be ad hoc or scheduled in advance with the patient. The platform allows the patient to have a clinical discussion and review from the comfort of their own home or at any location or via any device that has an internet connection (e.g. mobile phone, tablet, laptop or desktop computer).

Planning Information

Please contact gracie.westlake@wales.nhs.uk for an excel sheet with must have and should have requirements. Please say yes or no on this sheet depending on weather you can or cannot provide it.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d17e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067440-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
10 Nov 2025Expired
Award Date
Not specified
Contract Period
1 Dec 2025 - 30 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Gracie Westlake
Contact Email
gracie.westlake@wales.nhs.uk
Contact Phone
+442921500801

Buyer Location

Locality
CARDIFF
Postcode
CF14 3UZ
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Gabalfa
Westminster Constituency
Cardiff North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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