Award

T2672 - Provision of software, licensing, maintenance, support and upgrade of Corporate HR and Payroll System

BELFAST CITY COUNCIL

This public procurement record has 4 releases in its history.

Award

05 Jan 2026 at 17:19

Award

11 Dec 2025 at 10:50

AwardUpdate

09 Dec 2025 at 17:30

Award

24 Oct 2025 at 16:15

Summary of the contracting process

Belfast City Council has completed the procurement process for the contract titled "T2672 - Provision of Software, Licensing, Maintenance, Support, and Upgrade of Corporate HR and Payroll System" with a direct award method. This contract, valued at £1,261,400, concerns the IT services sector and is specifically aimed at maintaining and upgrading the existing corporate HR and payroll system provided by Zellis UK Limited. The procurement was conducted under the legal framework of the Procurement Act 2023, with the contract period beginning on 1st February 2026 and ending on 31st January 2029. The procurement process was under the category of services, with Belfast, Northern Ireland, being the primary location.

This tender creates opportunities primarily for large-scale IT service providers with expertise in HR and payroll software solutions. Companies like Zellis UK Limited, which are equipped to offer comprehensive system maintenance, from on-premise to cloud-based transitions, are well-suited to benefit from such contracts. The direct award process signifies a targeted approach, suitable for organisations with already established solutions and the technical capacity to support complex corporate systems seamlessly, thereby encouraging business continuity and growth through sustained service relationships.

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Notice Title

T2672 - Provision of software, licensing, maintenance, support and upgrade of Corporate HR and Payroll System

Notice Description

The Council require the continued use of the current Corporate HR & payroll system provided by Zellis Ltd to ensure that operational, regulatory and legislative requirements are met and are managed in an efficient way and employees are correctly paid via the Payroll module. The contract is for software licensing, maintenance, support and includes moving from an on premise solution to a cloud based solution.

Procurement Information

This notice is issued in accordance with Chapter 3 Direct Award, Schedule 5, point 6 of the Procurement Act 2023 to advise of and explain the use of the Direct Award procedure in this instance. The maintenance and support of an existing corporate HR and payroll system for Belfast City Council to include moving from an on premise solution to a cloud based solution will be awarded to Zellis UK Limited to guarantee continued maintenance and support of the existing system. The existing corporate HR and Payroll system is software owned by Zellis UK Limited, Zellis UK Limited are the sole company who can maintain and support the corporate HR and payroll system.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d3b6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000473-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48450000 - Time accounting or human resources software package

72250000 - System and support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,261,400 £1M-£10M
Contracts Value
£1,261,400 £1M-£10M

Notice Dates

Publication Date
5 Jan 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Oct 20254 months ago
Contract Period
1 Feb 2026 - 31 Jan 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
BELFAST CITY COUNCIL
Contact Name
Emma Morrison
Contact Email
cps@belfastcity.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BELFAST
Postcode
BT2 8DJ
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
Not specified

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
1
Supplier Name

ZELLIS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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