Notice Information
Notice Title
The Provision of Voice and Telephony Services
Notice Description
GTR are looking for a supplier who can provide and manage voice and telephony services across the GTR network. Bidders will need to ensure they can support all existing handsets as these may be replaced due to fault throughout the duration of the contract. Bidders will be asked to provide optional pricing for this as part of the submission which will not be scored at tender stage. The key requirements for this tender exercise are: *To provide services on existing fixed Poly handsets across the stations and depots, noting that Poly handsets are to be re-used day 1 of the mobilisation. *ATAs to be migrated day 1 of the mobilisation, however these can be replaced if required for support reasons. *A carrier grade system is essential due to operational requirements. *Existing numbering is to be retained. Basic or equivalent functionality is essential. *Improved handset robustness especially high user fixed handsets While not part of the project scope GTR are interested in future capabilities of the proposed solution for simplified dialling from the station and depot phones to its existing 7000 mobile users - Note that this will not form part of the scored criteria for this tender exercise. To view this notice, please click here: https://goviathameslinkrailway.delta-esourcing.com/delta/viewNotice.html?noticeId=1005425498
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05d439
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/003843-2026
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
64 - Postal and telecommunications services
-
- CPV Codes
32551400 - Telephone network
64210000 - Telephone and data transmission services
64211100 - Local telephone services
64213000 - Shared-business telephone network services
Notice Value(s)
- Tender Value
- £450,000 £100K-£500K
- Lots Value
- £450,000 £100K-£500K
- Awards Value
- £154,818 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 16 Jan 20261 months ago
- Submission Deadline
- 21 Nov 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 9 Jan 20261 months ago
- Contract Period
- 31 Mar 2026 - 31 Mar 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- GOVIA THAMESLINK RAILWAY LIMITED
- Contact Name
- Dulcie Neal
- Contact Email
- dulcie.neal@gtrailway.com
- Contact Phone
- 07929063232
Buyer Location
- Locality
- LONDON
- Postcode
- EC3R 8AJ
- Post Town
- Central London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- TLI London, TLJ South East (England)
-
- Local Authority
- City of London
- Electoral Ward
- Bridge
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/003843-2026
16th January 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/068562-2025
27th October 2025 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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