Housing Asset Management

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05d57b-2025-10-28T15:24:06Z",
    "date": "2025-10-28T15:24:06Z",
    "ocid": "ocds-h6vhtk-05d57b",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-IP20684R",
            "name": "IRWELL VALLEY HOUSING ASSOCIATION LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "IP20684R"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PDDG-5542-GDQW"
                }
            ],
            "address": {
                "streetAddress": "1st floor Soapworks, Colgate Lane",
                "locality": "Salford",
                "postalCode": "M5 3LZ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD34"
            },
            "contactPoint": {
                "email": "supplychain@irwellvalley.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-05145094",
            "name": "ALERTACALL LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "05145094"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PWZX-9325-PTJL"
                }
            ],
            "address": {
                "streetAddress": "45 Crescent Road",
                "locality": "Windermere",
                "postalCode": "LA23 1BL",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD12"
            },
            "contactPoint": {
                "email": "procurement@alertacall.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.alertacall.com",
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-IP20684R",
        "name": "IRWELL VALLEY HOUSING ASSOCIATION LIMITED"
    },
    "tender": {
        "id": "ocds-h6vhtk-05d57b",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Housing Asset Management",
        "description": "Housing management system based upon proactive daily contact Irwell Valley Homes intends to enter into contract, eight working days following transmission of this notice with Alertacall Ltd for the provision of Housing Proactive a housing management system based around proactive daily contact with tenants which will be used to assist with the management of dwellings in which there are tenants with higher housing management needs being the only such system approved as UK Housing Benefit eligible and being the only such system with its particularly feature-set and in accordance with our interpretation of Schedule 5, Paragraph 1 / 2 Procurement Act 2023. The contract period will be 156 weeks with unilateral right to extend for one further period not exceeding 52 weeks.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "The contract is being directly awarded under Section 41, relying on the justification set out in Schedule 5, Paragraph 1/2 (Technical reasons/Exclusive rights). This is justified because Alertacall Ltd is the exclusive provider of the \"Housing Proactive\" system, which holds a unique and essential feature-set (proactive daily contact, higher management needs assistance) and is the only system approved as UK Housing Benefit eligible, meaning no reasonable substitute exists or alternative provider is available due to these technical/exclusive requirements.",
        "specialRegime": [
            "lightTouch"
        ],
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "suitability": {
                    "sme": true
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "singleSuppliersTechnicalReasons"
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    "awards": [
        {
            "id": "1",
            "status": "pending",
            "value": {
                "amountGross": 425000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-05145094",
                    "name": "ALERTACALL LIMITED"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "75200000",
                            "description": "Provision of services to the community"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKD3",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-11-10T00:00:00Z",
                "endDate": "2028-11-09T23:59:59Z",
                "maxExtentDate": "2029-11-09T23:59:59Z"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "1 year extension to allow IVH to scan the horizon for any potential future alternates"
            },
            "hasOptions": true,
            "options": {
                "description": "To allow for any future IVH schemes of a similar type, currently in development or that go into development during the provision to be added into the service"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "069055-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/069055-2025",
                    "datePublished": "2025-10-28T15:24:06Z",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-11-10T23:59:59Z",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "language": "en"
}