Award

Wightcare Assisted Technology Equipment

ISLE OF WIGHT COUNCIL

This public procurement record has 3 releases in its history.

Award

13 Nov 2025 at 14:44

Award

30 Oct 2025 at 19:56

Award

30 Oct 2025 at 19:24

Summary of the contracting process

The Isle of Wight Council has completed a direct award procurement process for providing Wightcare Assisted Technology Equipment. The procurement involves critical telecare equipment, including fall sensors, epilepsy monitors, and GPS trackers, to be installed in homes across the region UKJ34. Commencing on 1st December 2025 and running until 30th November 2028, the contracts have been awarded directly to three suppliers: Anywhere Care Limited, TeleAlarm Europe GmbH, and Tunstall Healthcare (UK) Limited. The procurement process followed a direct award method, justified by the need for compatibility and continuity with existing installations, as stated under Schedule 5 of the Procurement Act 2023.

This procurement initiative is a substantial opportunity for businesses involved in telecare and health technology sectors. It highlights a significant investment in the continuity of care and sophisticated monitoring solutions, making it particularly suitable for companies specialising in compatible telecare systems. Businesses that can offer technical support services and have existing products integrated into the homes could gain a strategic advantage by fulfilling these requirements and enhancing service delivery in collaboration with the public sector. This aligns well with businesses like SMEs already active in health and social work sectors, as well as larger enterprises poised to offer high-quality, scalable solutions.

How relevant is this notice?

Notice Information

Notice Title

Wightcare Assisted Technology Equipment

Notice Description

The provision of telecare equipment to customers in their own homes, such as fall sensors, epilepsy monitors, GPS Trackers, Alarm call boxes, pendants and wrist bands to alert when attention is required, medication dispensers. The direct awards to the three suppliers start from 01 Dec 2025 - 30 Nov 2028. However the cost of PS576,891.85 takes into account ad hoc purchases from Jan 2024 - now as well as the intended direct awards. Details as follows: Prior to Jan 2024 Unknown - no formal agreement (ad hoc) Jan 24-25 PS85,250.00 ex VAT Agreed via internal waiver Jan 25 - now PS85,250.00 ex VAT (ad hoc) 01 Dec 2025 - 30 Nov 2028 PS406,391.85 ex VAT Direct Awards to 3 suppliers - Anywhere Care (value PS18,460.00 PA /PS55,380.00 over 3 years) Telealarm (PS47,525.00 PA / PS142,575.00 over 3 years) and Tunstall (PS69,478.95 PA / PS208,436.85 over 3 years). Compatibility and continuity issues. Relying on Schedule 5 of the Procurement Act 2023 which provides us with the justifications for direct awarding. The following conditions are met in relation to the public contract-(a) due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and (b)there are no reasonable alternatives to those goods, services or works." This is because the 3 suppliers have their equipment already installed in homes, and so the requirement would need to be compatible with what is already in place in order to work and fulfil need. (e.g. if a Telealarm piece of equipment is in situ and it needs something else to go alongside, it will have to be Telealarm to work)

Procurement Information

Compatibility and continuity issues. Relying on Schedule 5 of the Procurement Act 2023 which provides us with the justifications for direct awarding. The following conditions are met in relation to the public contract-(a) due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and (b)there are no reasonable alternatives to those goods, services or works." This is because the 3 suppliers have their equipment already installed in homes, and so the requirement would need to be compatible with what is already in place in order to work and fulfil need. (e.g. if a Telealarm piece of equipment is in situ and it needs something else to go alongside, it will have to be Telealarm to work).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d783
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073598-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£406,391 £100K-£500K
Contracts Value
£406,391 £100K-£500K

Notice Dates

Publication Date
13 Nov 20253 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Oct 20251 months ago
Contract Period
1 Dec 2025 - 30 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ISLE OF WIGHT COUNCIL
Contact Name
Not specified
Contact Email
procurement@iow.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWPORT
Postcode
PO30 1UD
Post Town
Portsmouth
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ34 Isle of Wight
Delivery Location
Not specified

Local Authority
Isle of Wight
Electoral Ward
Newport Central
Westminster Constituency
Isle of Wight West

Supplier Information

Number of Suppliers
3
Supplier Names

ANYWHERE CARE

TELEALARM EUROPE

TUNSTALL HEALTHCARE (UK

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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