Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Carepartner Mental Health Clinical System

Cwm Taf Morgannwg University Health Board

This public procurement record has 4 releases in its history.

AwardUpdate

01 Sep 2026 at 11:27

UK7 - Contract Details Notice
Award

16 Dec 2025 at 10:32

UK7 - Contract Details Notice
Award

02 Dec 2025 at 12:48

UK6 - Contract Award Notice
Award

03 Nov 2025 at 14:41

UK5 - Transparency Notice
Summary of the contracting process

Cwm Taf Morgannwg University Health Board bought the Carepartner Mental Health Clinical System from Imosphere Ltd. The requirement is a specialist healthcare information technology service supporting mental health clinical activity, including the proprietary Carepartner software and its associated interfaces. It covers software provision and the related support needed to maintain an existing clinical system. The buying organisation is Cwm Taf Morgannwg University Health Board, with procurement managed by NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust. Delivery is in Wales, serving the Health Board’s area. This opportunity is relevant to suppliers of mental health clinical systems, healthcare software, implementation and support services, particularly those able to work with established NHS infrastructure and sensitive clinical data.

The procurement is complete and was awarded directly to Imosphere Ltd. The procedure was a below-threshold direct award without competition, justified because Carepartner is proprietary, has no authorised resellers or equivalent alternatives, and must remain compatible with existing infrastructure. The award was made on 2 December 2025 for £35,383 excluding VAT and £42,460 including VAT. The contract was signed on 12 December 2025 and runs from 12 December 2025 to 11 December 2026. There was one completed lot. The stated basis for using a direct award included service continuity, compatibility, software licensing, data security and mitigation of operational disruption. The contract is recorded as active, with Imosphere Ltd as the selected supplier.

This procurement shows demand from a Welsh NHS Health Board for a proprietary mental health clinical system rather than a general-purpose IT platform. A credible competitor for a future requirement would need demonstrable capability in mental health clinical software, deployment and ongoing support in healthcare environments. It would need to integrate reliably with established Carepartner infrastructure and associated interfaces, or provide a demonstrably equivalent supported solution where the buyer’s requirements permit competition. Experience of NHS clinical operations, software licensing, information governance and protection of sensitive patient data would be commercially important. Suppliers should also be able to demonstrate continuity of service, dependable technical support and the capacity to avoid disruption to essential mental health systems.

How relevant is this notice?

Notice Information

Notice Title

Carepartner Mental Health Clinical System

Notice Description

Cwm Taf Morgannwg UHB has entered into a contract with Imosphere Ltd for the provision of Carepartner Mental Health Clinical System. This procurement qualifies for a direct award under the provisions of Schedule 5, Paragraph 6 the Procurement Act 2023, as the software is proprietary and can only be obtained directly from Imosphere. No authorised resellers or equivalent alternatives exist in the market, making competitive tendering not feasible. Awarding the contract directly ensures: * Continuity of service across essential mental health systems. * Compatibility with existing Carepartner infrastructure and associated interfaces. * Compliance with software licensing and data security requirements. * Mitigation of operational risk, avoiding disruption that could result from using non-compatible or unsupported alternatives.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d91d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082550-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£35,383 Under £100K
Contracts Value
£35,383 Under £100K

Notice Dates

Publication Date
1 Sep 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Dec 202510 months ago
Contract Period
12 Dec 2025 - 11 Dec 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cwm Taf Morgannwg University Health Board
Additional Buyers

NHS Wales Shared Services Partnership-Procurement Services

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ABERCYNON, MOUNTAIN ASH
Postcode
CF45 4SN
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified
Local Authority
Rhondda Cynon Taf
Electoral Ward
Abercynon
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

Imosphere Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...