Award

Carepartner Mental Health Clinical System

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 1 release in its history.

Award

03 Nov 2025 at 14:41

Summary of the contracting process

The procurement process, initiated by the NHS Wales Shared Services Partnership-Procurement Services, aims to secure the "Carepartner Mental Health Clinical System." This tender falls under the industry category of IT services, specifically related to consulting, software development, Internet, and support. It covers delivery to locations in the UK regions of UKL15 and UKL17. The procurement stage is complete following a direct award due to the proprietary nature of the system, which is compliant with the Procurement Act 2023, under which competitive tendering was not feasible. The contract is valued at £42,459.73 and spans a period from 16th November 2025 to 15th November 2026.

This tender presents an opportunity for businesses involved in IT services, specifically those managing mental health systems. While the contract was awarded directly to Imosphere Ltd due to their unique capability to provide the proprietary Carepartner System, other businesses in the sector can seek opportunities in partnering or offering complementary solutions that integrate with existing systems. Companies specialising in software development, particularly within healthcare IT, would find relevance in aligning their products or services to meet future procurement needs in similar public health sectors.

How relevant is this notice?

Notice Information

Notice Title

Carepartner Mental Health Clinical System

Notice Description

This procurement qualifies for a direct award under the provisions of Schedule 5, Paragraph 6 the Procurement Act 2023, as the software is proprietary and can only be obtained directly from Imosphere. No authorised resellers or equivalent alternatives exist in the market, making competitive tendering not feasible. Awarding the contract directly ensures: * Continuity of service across essential mental health systems. * Compatibility with existing Carepartner infrastructure and associated interfaces. * Compliance with software licensing and data security requirements. * Mitigation of operational risk, avoiding disruption that could result from using non-compatible or unsupported alternatives.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d91d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070506-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£35,383 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Nov 20255 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Nov 20255 days ago
Contract Period
16 Nov 2025 - 15 Nov 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Lewis Ford
Contact Email
lewis.ford@wales.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
CARDIFF
Postcode
CF14 3UZ
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified

Local Authority
Cardiff
Electoral Ward
Gabalfa
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

IMOSPHERE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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