Award

Carepartner Mental Health Clinical System

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 3 releases in its history.

Award

16 Dec 2025 at 10:32

Award

02 Dec 2025 at 12:48

Award

03 Nov 2025 at 14:41

Summary of the contracting process

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has completed the procurement process for the "Carepartner Mental Health Clinical System". This contract has been awarded directly to Imosphere Ltd, due to the proprietary nature of the software, which prevents competitive tendering. The procurement process falls under the services category, specifically IT services, consulting, software development, Internet, and support, pertinent to mental health systems. The contract remains active, covering the period from 12th December 2025 to 11th December 2026, with associated delivery across regions UKL15 and UKL17 within the United Kingdom. The procurement method used was direct and below threshold, circumventing usual competitive processes.

This tender presents opportunities particularly beneficial to businesses involved in IT services, software development, and health system interfaces. Imosphere Ltd, being a large-scale supplier, demonstrates the potential for growth by delivering specialised software directly required by health services. Firms that specialise in bespoke software solutions or those capable of maintaining proprietary systems would find unique opportunities within such procurement processes, as they bypass the competitive tender requirements. Collaboration with public authorities such as the NHS and operations under Welsh devolved regulations reflect the niche demand for compatible and secure health system software, promoting growth and sustainability within this market segment.

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Notice Title

Carepartner Mental Health Clinical System

Notice Description

Cwm Taf Morgannwg UHB has entered into a contract with Imosphere Ltd for the provision of Carepartner Mental Health Clinical System. This procurement qualifies for a direct award under the provisions of Schedule 5, Paragraph 6 the Procurement Act 2023, as the software is proprietary and can only be obtained directly from Imosphere. No authorised resellers or equivalent alternatives exist in the market, making competitive tendering not feasible. Awarding the contract directly ensures: * Continuity of service across essential mental health systems. * Compatibility with existing Carepartner infrastructure and associated interfaces. * Compliance with software licensing and data security requirements. * Mitigation of operational risk, avoiding disruption that could result from using non-compatible or unsupported alternatives.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d91d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083202-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£35,383 Under £100K
Contracts Value
£35,383 Under £100K

Notice Dates

Publication Date
16 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Nov 20253 months ago
Contract Period
12 Dec 2025 - 11 Dec 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Lewis Ford
Contact Email
lewis.ford@wales.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
CARDIFF
Postcode
CF14 3UZ
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified

Local Authority
Cardiff
Electoral Ward
Gabalfa
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

IMOSPHERE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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