Notice Information
Notice Title
XMC Support (Telecoms)
Notice Description
This procurement is a direct award to Hitachi Energy UK Limited for the support and maintenance of PDH/XMC telecommunications hardware and its management systems, which are critical for Network Rail's signalling and electrification operations. The contract covers 24/7 remote and technical support, repairs, service management, and professional services, ensuring operational continuity and safety.
Procurement Information
Hitachi Energy UK Limited is the sole supplier able to provide the required support and maintenance services for the PDH/XMC telecommunications hardware and associated UNEM management systems, as they are the original equipment manufacturer and hold exclusive intellectual property rights over both the hardware and software. No other supplier can legally or technically deliver the necessary support, updates, or repairs, making Hitachi Energy the only viable provider
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05da8b
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/072614-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
50 - Repair and maintenance services
-
- CPV Codes
50330000 - Maintenance services of telecommunications equipment
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £2,344,938 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 11 Nov 20254 days ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 3 Nov 20251 weeks ago
- Contract Period
- 1 Dec 2025 - 30 Nov 2030 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NETWORK RAIL INFRASTRUCTURE LIMITED
- Contact Name
- Jack Barlow
- Contact Email
- jack.barlow@networkrail.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- SE1 8SW
- Post Town
- South East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI45 Lambeth
- Delivery Location
- Not specified
-
- Local Authority
- Lambeth
- Electoral Ward
- Waterloo & South Bank
- Westminster Constituency
- Vauxhall and Camberwell Green
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/072614-2025
11th November 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/071101-2025
5th November 2025 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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