Notice Information
Notice Title
XMC Support (Telecoms)
Notice Description
This procurement is a direct award to Hitachi Energy UK Limited for the support and maintenance of PDH/XMC telecommunications hardware and its management systems, which are critical for Network Rail's signalling and electrification operations. The contract covers 24/7 remote and technical support, repairs, service management, and professional services, ensuring operational continuity and safety.
Procurement Information
Hitachi Energy UK Limited is the original equipment manufacturer (OEM) and holds exclusive intellectual property rights over the XMC transmission equipment and the associated UNEM management platform. As such, only Hitachi Energy can provide the required support services, software updates, and repairs for this critical infrastructure. No alternative supplier can legally or technically deliver these services without infringing proprietary rights, and there are no reasonable alternatives available. This direct award is therefore justified under the "intellectual property or exclusive rights" exemption
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05da8b
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/078302-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
50 - Repair and maintenance services
-
- CPV Codes
50330000 - Maintenance services of telecommunications equipment
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £2,344,938 £1M-£10M
- Contracts Value
- £2,344,938 £1M-£10M
Notice Dates
- Publication Date
- 1 Dec 20256 days ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 3 Nov 20251 months ago
- Contract Period
- 1 Dec 2025 - 30 Nov 2030 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NETWORK RAIL INFRASTRUCTURE LIMITED
- Contact Name
- Jack Barlow
- Contact Email
- jack.barlow@networkrail.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- SE1 8SW
- Post Town
- South East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI45 Lambeth
- Delivery Location
- Not specified
-
- Local Authority
- Lambeth
- Electoral Ward
- Waterloo & South Bank
- Westminster Constituency
- Vauxhall and Camberwell Green
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/078302-2025
1st December 2025 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/072614-2025
11th November 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/071101-2025
5th November 2025 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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