Award

XMC Support (Telecoms)

NETWORK RAIL INFRASTRUCTURE LIMITED

This public procurement record has 3 releases in its history.

Award

01 Dec 2025 at 08:06

Award

11 Nov 2025 at 09:12

Award

05 Nov 2025 at 09:20

Summary of the contracting process

The procurement process involves Network Rail Infrastructure Limited, a central government public authority based in London, UK. The contract titled "XMC Support (Telecoms)" is focused on providing support and maintenance for PDH/XMC telecommunications hardware essential to Network Rail's operations. The industry category is maintenance services of telecommunications equipment with a location focus across the UK. The process has progressed to the award stage, with the contract awarded to Hitachi Energy UK Limited, the original equipment manufacturer. The contract spans from 1st December 2025 to 30th November 2030, incorporating options for additional services if needed. Signed on 24th November 2025, the contract has a gross value of £2,813,925 with a specific focus on operational continuity and safety.

This procurement presents a unique opportunity for businesses engaged in telecommunications maintenance services to explore partnerships or sub-contracting opportunities with Hitachi Energy UK Limited. As the supplier holds exclusive intellectual property rights over the required technology, it ensures that only specified services from the OEM are permissible, highlighting the importance of specialised knowledge and capability in this sector. Companies capable of providing ancillary or supplementary engineering services that align with the evolving technological infrastructure of Network Rail may find prospective avenues for growth and engagement over the five-year contract period.

How relevant is this notice?

Notice Information

Notice Title

XMC Support (Telecoms)

Notice Description

This procurement is a direct award to Hitachi Energy UK Limited for the support and maintenance of PDH/XMC telecommunications hardware and its management systems, which are critical for Network Rail's signalling and electrification operations. The contract covers 24/7 remote and technical support, repairs, service management, and professional services, ensuring operational continuity and safety.

Procurement Information

Hitachi Energy UK Limited is the original equipment manufacturer (OEM) and holds exclusive intellectual property rights over the XMC transmission equipment and the associated UNEM management platform. As such, only Hitachi Energy can provide the required support services, software updates, and repairs for this critical infrastructure. No alternative supplier can legally or technically deliver these services without infringing proprietary rights, and there are no reasonable alternatives available. This direct award is therefore justified under the "intellectual property or exclusive rights" exemption

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05da8b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078302-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50330000 - Maintenance services of telecommunications equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,344,938 £1M-£10M
Contracts Value
£2,344,938 £1M-£10M

Notice Dates

Publication Date
1 Dec 20256 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Nov 20251 months ago
Contract Period
1 Dec 2025 - 30 Nov 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NETWORK RAIL INFRASTRUCTURE LIMITED
Contact Name
Jack Barlow
Contact Email
jack.barlow@networkrail.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE1 8SW
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified

Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

HITACHI ENERGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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