Award

ACE 1050 DAC - SIP Telephony Contract

ARTS COUNCIL ENGLAND

This public procurement record has 1 release in its history.

Award

05 Nov 2025 at 19:05

Summary of the contracting process

Arts Council England, a public authority within the central government, has completed a procurement process for a SIP Telephony Contract identified as "ACE 1050 DAC". This procurement, conducted under the legal framework UKPGA 2023/54, involved the direct procurement method below the competition threshold, focusing on services in telephone connections and switchboard services. Positioned in Manchester, UK, the contract was awarded to Voyager Networks Limited, a small to medium enterprise based in Leeds. The procurement stage has moved to the award and contract status as of 5th November 2025, with the contract active from 29th September 2025 to 28th September 2026, and the possibility of renewal for two additional 12-month periods.

This procurement offers considerable opportunities for SMEs specialising in telecommunications and call management services to engage with public sector contracts. The awarded value of £51,624 underscores the potential financial benefits for qualifying suppliers. Companies experienced in telephony solutions and related services will find such contracts appealing, particularly in light of the below-threshold procurement approach, which may reduce the competitive intensity compared to larger public tenders. The possibility of contract renewal could further imply sustained business growth and revenue stability for the successful bidder.

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Notice Title

ACE 1050 DAC - SIP Telephony Contract

Notice Description

ACE 1050 DAC - SIP Telephony Contract External Teams telephony and call management into customer services. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=992378010

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05db70
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071436-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

64 - Postal and telecommunications services


CPV Codes

32551100 - Telephone connections

64214200 - Telephone switchboard services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£43,020 Under £100K

Notice Dates

Publication Date
5 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Sep 20254 months ago
Contract Period
28 Sep 2025 - 28 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
ARTS COUNCIL ENGLAND
Contact Name
Procurement Services
Contact Email
procurement.services@artscouncil.org.uk
Contact Phone
Not specified

Buyer Location

Locality
MANCHESTER
Postcode
M1 1FN
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified

Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

VOYAGER NETWORKS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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