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Provision of AgentForce

The Police and Crime Commissioner for Humberside

This public procurement record has 2 releases in its history.

Award

23 Dec 2025 at 09:31

Award Notice
Award

07 Nov 2025 at 09:47

Award Notice
Summary of the contracting process

The recent procurement process undertaken by The Police and Crime Commissioner for Humberside focused on the provision of "AgentForce", an IT service classified under CPV 72200000 for software programming and consultancy services. The initiative, primarily offering services related to Salesforce's agentic AI platform and cloud-based policing solutions, aimed to enhance operational efficiency and public engagement. The procurement was facilitated using a limited method under the auspices of West Yorkshire Combined Authority Framework for IT and software supply, specifically for the UKE region. Completed on 23rd December 2025, the award stage saw the final contract value reached on 31st October 2025, with Insight Direct UK Limited as the supplier.

This tender presents growth opportunities for businesses involved in IT services, especially those specialising in software consultancy and cloud solutions. Organisations capable of delivering secure, scalable software solutions that integrate with existing systems would find this an ideal opportunity. The procurement process being limited and direct award suggests that businesses with pre-existing relationships or those included in established frameworks would have a competitive advantage. Insight Direct UK's involvement indicates the potential benefit for SMEs and large-scale IT firms aiming to expand their footprint in public sector technology solutions.

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Notice Information

Notice Title

Provision of AgentForce

Notice Description

Agentforce is Salesforce's agentic AI platform designed to let the organisation to build and deploy autonomous AI agents that can observe data, reason about what to do, and take action across Salesforce apps

Lot Information

Lot 1

Call-off contract awarded under the auspices of the West Yorkshire Combined Authority Framework for the Supply of IT, Hardware, Networking & Security Equipment and Commercial Off-The-Shelf Software (Ref:2821-2022).

Procurement Information

This requirement was facilitated as a mini-competition from the Framework for the Supply of IT, Hardware, Networking & Security Equipment and Commercial Off-The-Shelf Software (Ref:2821-2022) hosted by West Yorkshire Combined Authority.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05dc5e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085655-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72200000 - Software programming and consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£81,940 Under £100K

Notice Dates

Publication Date
23 Dec 20258 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Jul 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Police and Crime Commissioner for Humberside
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COTTINGHAM
Postcode
HU16 5SN
Postcode Area
Hull
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE12 East Riding of Yorkshire
Delivery Location
TLE Yorkshire and The Humber
Local Authority
East Riding of Yorkshire
Electoral Ward
Cottingham North
Westminster Constituency
Kingston upon Hull North and Cottingham

Supplier Information

Number of Suppliers
2
Supplier Names

Insight (UK) Limited

Insight Direct UK Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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