Notice Information
Notice Title
Fournet Managed Servuce
Notice Description
We are currently operating a legacy CS1K telephony platform for back-office telephony services. There is a need to retain the existing CS1K platform which will require associated support and maintenance.
Lot Information
Lot 1
Managed Service FourNet - FourNet provide 24*7 support to Humberside Police for their existing Avaya/Nortel CS1K telephony solution. This comes with 24*7 access to the FourNet Service desk, via phone, email or the online portal. The below response times are also included with this contract: * P1 - Same day response no fix time. Next day response for faults reported after 15:00 * P2 - Next day response no fix time * P3 - 5-day response no fix time Telephony hardware - (excluding handsets) are supported under this extension including hardware replacement. This also includes engineering resource to attend site (where required to resolve a problem if remote diagnostics determine a visit is required).
Procurement Information
Direct Award from the Auspices of the West Yorkshire Combined Authority Framework for the Supply of IT Hardware, Networking & Security Equipment and Commercial Off the Shelf Software (COTS) Ref:- 2821-2022
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05dd9c
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/085766-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £18,026 Under £100K
Notice Dates
- Publication Date
- 23 Dec 20252 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 30 Oct 20253 months ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE POLICE AND CRIME COMMISSIONER FOR HUMBERSIDE
- Contact Name
- Abbie Carlisle
- Contact Email
- abbie.carlisle@humberside.police.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- COTTINGHAM
- Postcode
- HU16 5SN
- Post Town
- Hull
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE1 East Yorkshire and Northern Lincolnshire
- Small Region (ITL 3)
- TLE12 East Riding of Yorkshire
- Delivery Location
- TLE Yorkshire and The Humber
-
- Local Authority
- East Riding of Yorkshire
- Electoral Ward
- Cottingham North
- Westminster Constituency
- Kingston upon Hull North and Cottingham
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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