Planning

To provide VoIP Support and Maintenance to St Helens Schools

ST HELENS COUNCIL

This public procurement record has 1 release in its history.

Planning

11 Nov 2025 at 09:55

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

St Helens Council, a sub-central public authority in the United Kingdom, is currently in the planning stage of a procurement process titled "To provide VoIP Support and Maintenance to St Helens Schools." This tender falls under the 'services' category with industry classifications related to telecommunications and IT services. The procurement exercise is being conducted to engage in market testing for potential providers of VoIP solutions, following recent upgrades from Centrex to Cloud VoIP across many St Helens schools. Interested parties are invited to submit expressions of interest by 28th November 2025 via The Chest portal, under reference DN797029. The planned contract period is from January 2026 to December 2028, providing a considerable business opportunity for the successful bidder.

This tender represents a meaningful opportunity for businesses specialising in telecommunications and IT support, particularly those with experience or interest in educational institutions. Small and medium-sized enterprises (SMEs) are encouraged to participate as the procurement is marked as suitable for SMEs, fostering competitive business growth. Companies adept in VoIP installations and maintenance, with capabilities to handle large-scale projects across multiple sites, would be particularly well-suited to compete in this tender. The process offers an avenue for businesses to expand their portfolio of public sector contracts and contribute to the technological advancement of educational systems in St Helens.

How relevant is this notice?

Notice Information

Notice Title

To provide VoIP Support and Maintenance to St Helens Schools

Notice Description

St Helens Council would like to take the opportunity to do a 'soft market testing' to determine current interest levels in the market supporting schools in St Helens. Most of the schools in St Helens have upgraded from Centrex to Cloud VoIP during the past 3 years, and some schools have NEC platform installed due to large volume of handsets

Planning Information

The Soft Market exercise has been published on The Chest portal, reference number DN797029. All expressions of interest are to be submitted by The Chest Portal by the engagement deadline. All clarification questions are to be via the messaging facility on The Chest portal.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05de4f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072643-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

72 - IT services: consulting, software development, Internet and support

CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Nov 20253 weeks ago
Submission Deadline
Not specified
Future Notice Date
28 Nov 2025Expired
Award Date
Not specified
Contract Period
1 Jan 2026 - 31 Dec 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ST HELENS COUNCIL
Contact Name
Not specified
Contact Email
procurement@star-procurement.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
ST HELENS
Postcode
WA10 1HP
Post Town
Warrington
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
Not specified
Local Authority
St. Helens
Electoral Ward
St Helens Town Centre
Westminster Constituency
St Helens South and Whiston

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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