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24-181 Information Technology Service Management (ITSM) Solution

Rotherham Metropolitan Borough Council

This public procurement record has 1 release in its history.

Award

17 Nov 2025 at 10:34

Award Notice
Summary of the contracting process

Rotherham Metropolitan Borough Council has successfully completed a procurement process to select a supplier for an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution. This procurement was conducted under the framework of Crown Commercial Services' Technology Services 3, specifically Lot 3b for Operational Management and Lot 3c for Technical Management. The contract, valued at £228,967, was formally signed on 30th October 2025, with Specialist Computer Centres (SCC) appointed as the supplier. The procurement was executed using a limited method without prior publication of a call for competition, adhering to legal frameworks and ensuring compliance with relevant regulations.

The ITSM and ITAM solution contract offers a significant opportunity for businesses in the software package and information systems industry. It presents growth potential for companies specialising in operational and technical management services within the technology sector, particularly those experienced in working with regional authorities like RMBC. With a strong emphasis on quality and a structured procurement framework, businesses with a focus on innovation and quality service delivery are well-suited to compete in similar future tenders. Engaging in tenders like this could provide strategic partnerships and access to public sector markets, fostering business expansion and increased visibility.

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Notice Information

Notice Title

24-181 Information Technology Service Management (ITSM) Solution

Notice Description

Rotherham Metropolitan Borough Council (RMBC / the Council) has undertaken a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution as per the Councils requirements. The procurement exercise was conducted as a cross lot further competition under the Crown Commercial Services (CCS); Technology Services 3 framework; Lot 3b: Operational Services - Operational Management and Lot 3c: Operational Services - Technical Management.

Lot Information

Lot 1

Rotherham Metropolitan Borough Council (RMBC / the Council) has undertaken a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) solution as per the Councils requirements.

Procurement Information

The procurement exercise was conducted as a cross lot further competition under the Crown Commercial Services (CCS); Technology Services 3 framework; Lot 3b: Operational Services - Operational Management and Lot 3c: Operational Services - Technical Management.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e238
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074289-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£228,967 £100K-£500K

Notice Dates

Publication Date
17 Nov 20259 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Oct 202510 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Rotherham Metropolitan Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ROTHERHAM
Postcode
S60 1AE
Postcode Area
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE34 Rotherham
Delivery Location
TLE31 Barnsley, Doncaster and Rotherham
Local Authority
Rotherham
Electoral Ward
Boston Castle
Westminster Constituency
Rotherham

Supplier Information

Number of Suppliers
1
Supplier Name

Specialist Computer Centres (SCC)

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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