Tender

Provision of Wellbeing Assistance Programme and Support Services for Individuals Involved in Fitness to Practise and Hearings Processes

SOCIAL CARE WALES

This public procurement record has 2 releases in its history.

Tender

28 Jan 2026 at 13:25

Planning

17 Nov 2025 at 16:56

Summary of the contracting process

The current tender process, initiated by Social Care Wales, aims to find a supplier for the 'Provision of Wellbeing Assistance Programme and Support Services for Individuals Involved in Fitness to Practise and Hearings Processes'. This open procedure has a total contract value of £200,000 and is situated in Cardiff, United Kingdom, under the industry categories of health and social work services. The tender is now active, with an enquiry period closing on 11th February 2026 and the tender period ending on 25th February 2026. It is an opportunity under Welsh devolved regulations, with services required to be bilingual (Welsh and English) to comply with legal and accessibility standards.

This tender creates substantial growth opportunities for businesses specialising in health and social welfare support services. Suitable candidates for this contract are likely to be those providing counselling, advice, rehabilitation services, and those capable of facilitating complex social service support systems. The procurement specifically supports small and medium enterprises (SMEs) and volunteer, charity, and social enterprises (VCSEs), allowing for a competitive landscape which encourages social value contributions. Businesses looking to expand their portfolio in public sector health services can benefit from establishing a relationship with a central public authority like Social Care Wales, enhancing their position for future contracts.

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Notice Title

Provision of Wellbeing Assistance Programme and Support Services for Individuals Involved in Fitness to Practise and Hearings Processes

Notice Description

The purpose of this tender is to appoint a supplier to provide a comprehensive advice, support, signposting, and counselling service for individuals involved in Social Care Wales' fitness to practise and hearings processes. This includes registered workers under investigation, their families, applicants or registered persons referred to case conferences or hearings, complainants, witnesses, whistle-blowers, and the independent panel members who sit on our fitness to practise panel hearings. The service aims to safeguard wellbeing and offer appropriate support throughout these challenging and sensitive procedures. Please see ITT for full requirements.

Lot Information

Lot 1

Renewal: The contract will run initially from 1 May 2026 until 30 April 2028 with a possibility of being extended for a further 24 months, up to a total period of 4 years.

Planning Information

We will be holding a preliminary market engagement sessions via MS Teams on: 14:00, Monday 1 December 2025 The sessions will be hosted by project lead/s Elin Harris and Lowri Jones, and a member of the Procurement team. The sessions will begin with a presentation outlining the requirements, following which an opportunity for questions and answers will follow. The sessions will be recorded and uploaded against this notice on Sell2Wales. If you are interested in joining a preliminary market engagement session, please email procurement@socialcare.wales advising the tender title who will be joining. Following the sessions the Sell2Wales question and answer portal will be live for a following 4 working days up until 5 December 2025.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e2cd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/007598-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services


CPV Codes

72253000 - Helpdesk and support services

85000000 - Health and social work services

Notice Value(s)

Tender Value
£166,667 £100K-£500K
Lots Value
£166,667 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jan 20263 weeks ago
Submission Deadline
25 Feb 20262 days to go
Future Notice Date
4 Feb 2026Expired
Award Date
Not specified
Contract Period
30 Apr 2026 - 30 Apr 2028 2-3 years
Recurrence
2030-01-28

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SOCIAL CARE WALES
Contact Name
Procurement Team
Contact Email
procurement@socialcare.wales
Contact Phone
Not specified

Buyer Location

Locality
CARDIFF
Postcode
CF10 1EW
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL Wales

Local Authority
Cardiff
Electoral Ward
Cathays
Westminster Constituency
Cardiff South and Penarth

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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