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Hardware/Software support (Maintenance) of Telepath LIMS Systems

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

This public procurement record has 2 releases in its history.

Award

02 Dec 2025 at 11:39

UK6 - Contract Award Notice
Award

19 Nov 2025 at 10:53

UK5 - Transparency Notice
Summary of the contracting process

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has completed the award of a contract for hardware and software support for the Telepath LIMS Systems. The procurement process, initiated as direct procurement below the threshold without competition, involved collaboration with Hywel Dda University Health Board. The maintenance and support cover the systems located at Bronglais, Prince Philip, and Withybush hospitals. The contract, awarded to DH OpCo UK Ltd, is valued at approximately £63,194 gross and £52,661 net, scheduled to commence on 1st January 2026, and will conclude on 31st December 2026. The procurement covers repair and maintenance services within the services industry category, situated in Cardiff, Wales, UK.

This contract opens business growth opportunities for companies specialising in IT support and maintenance services, particularly those experienced in managing Laboratory Information Management Systems. Businesses capable of delivering reliable software support and system updates, ensuring data integrity and service reliability, will find this opportunity well-suited to their offerings. Large-scale suppliers, especially those with a track record in healthcare and diagnostic services, would be ideal candidates to benefit from ongoing partnerships with entities like the NHS and UCBO UK Ltd, who value efficiency, secure processing, and timely flow of information in healthcare settings.

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Notice Information

Notice Title

Hardware/Software support (Maintenance) of Telepath LIMS Systems

Notice Description

This is a renewal of the 12-month maintenance and support contract for the Telepath LIMS (Laboratory Information Management System) with DH OpCo UK Ltd, covering the systems located at Bronglais, Prince Philip, and Withybush Hospitals within Hywel Dda University Health Board.The Telepath LIMS is an essential laboratory information management platform that underpins the effective operation of the Health Board's pathology services. It facilitates the secure recording, processing, and reporting of laboratory test results, ensuring the accurate and timely flow of patient information between laboratories and clinical teams to support safe and efficient patient care.This contract provides comprehensive maintenance, software support, and system updates directly from the original system supplier, DH OpCo UK Ltd, helping to maintain service reliability, data integrity, and minimise any potential disruption to diagnostic services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e416
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078825-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£52,661 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Dec 20258 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Nov 20259 months ago
Contract Period
1 Jan 2026 - 31 Dec 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Additional Buyers

Hywel Dda University Health Board

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF14 3UZ
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Gabalfa
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

DH Opco UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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