Planning

Victim and Citizen Engagement Technology Solution

BLUELIGHT COMMERCIAL LIMITED

This public procurement record has 2 releases in its history.

PlanningUpdate

27 Nov 2025 at 13:50

UK1 - Pipeline Notice
Planning

19 Nov 2025 at 11:04

UK1 - Pipeline Notice
Summary of the contracting process

BLUELIGHT COMMERCIAL LIMITED, located in London, is initiating a procurement process titled "Victim and Citizen Engagement Technology Solution," tailored for the software and IT services sector. This procurement is currently in the planning stage with a planned contract period starting from 1 May 2026 to 30 April 2030. The procurement is intended to establish a framework for services to enhance engagement tools for UK policing and government entities. A notable date to anticipate is 2 February 2026, when further notice about the tender will be communicated. The contract's total value is capped at £96 million, emphasizing the project's substantial scale and importance.

This procurement offers significant growth opportunities for businesses within the software package and IT services industries, encompassing consulting and development support. Businesses, particularly SMEs and VCSEs, are well-positioned to benefit from this framework agreement, given its suitability criteria. The tender presents a chance for enterprises to engage in a large-scale framework, providing services that could have lasting impacts on public sector engagement efforts. Suppliers ready to deliver innovative technology solutions and engagement tools will find this contract particularly advantageous.

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Notice Information

Notice Title

Victim and Citizen Engagement Technology Solution

Notice Description

This procurement aims to deliver a new framework for the provision of Victim and Citizen Engagement Technology Solution services. The framework is being established on behalf of UK policing and government departments and agencies. BlueLight Commercial are publishing this pipeline notice to make suppliers aware of this future opportunity. Market Engagement may start in the coming months and a market engagement notice will be published prior to this commencement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e420
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077692-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£80,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Nov 20252 months ago
Submission Deadline
Not specified
Future Notice Date
2 Feb 2026Expired
Award Date
Not specified
Contract Period
30 Apr 2026 - 30 Apr 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BLUELIGHT COMMERCIAL LIMITED
Contact Name
Natalie Morton
Contact Email
natalie.morton@bluelight.police.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1P 3JS
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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