Framework Agreement for the provision of services to the Norfolk and Suffolk Music Hub

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05e4c9-2026-02-13T07:42:41Z",
    "date": "2026-02-13T07:42:41Z",
    "ocid": "ocds-h6vhtk-05e4c9",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PDYH-3246-XWTR",
            "name": "Norfolk County Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PDYH-3246-XWTR"
            },
            "address": {
                "streetAddress": "County Hall, Martineau Lane",
                "locality": "Norwich",
                "postalCode": "NR1 2DH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH15"
            },
            "contactPoint": {
                "email": "sourcingteam@norfolk.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PDYH-3246-XWTR",
        "name": "Norfolk County Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "The Procurement Act 2023 requires bidders to be registered on Find a Tender (Central Digital Platform) before they are able to bid for contracts. Should you wish to bid for this contract when it is live it is essential that you do this. Instructions on what needs to be done can be found here: https://www.youtube.com/watch?v=XxsbVW4q-k0 We are currently seeking expression of interest only at this point. As such no procurement documents are currently available. To express an interest and participate in this procurement once it is live, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the tenders' section and 'express an interest' to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or emailing support@in-tend.co.uk. By expressing an interest now, you will automatically be notified when the procurement documents are published. The publication of the tender notice will provide an additional opportunity to express an interest. Norfolk County Council will hold a supplier engagement session for this proposed procurement via Teams on Wednesday 7 January 2026 , details will be shared via In-tend. Suppliers will be able to feedback on the draft specification of requirements until Wednesday 21 January 2026. Please note that both Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026. Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. .The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.",
                "dueDate": "2026-01-21T23:59:59+00:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "075398-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/075398-2025",
                "datePublished": "2025-11-19T16:32:34Z",
                "format": "text/html"
            },
            {
                "id": "078705-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/078705-2025",
                "datePublished": "2025-12-02T08:37:12Z",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "NCCT43195",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Framework Agreement for the provision of services to the Norfolk and Suffolk Music Hub",
        "description": "Norfolk County Council is seeking to appoint providers of music services to the Norfolk and Suffolk Music Hub. The Framework is split into 3 Lots. Lot 1 - Infrastructure - split into 5 sub-lots. Lot 1a - Venues Award Criteria Venue Details 40% Quality 35% Business Continuity 15% Social Value 10% Lot 1b - First Aid Award Criteria Medical Services Details 40% Quality 35% Business Continuity 15% Social Value 10% Lot 1c - Security Award Criteria Security Services Details 40% Quality 35% Business Continuity 15% Social Value 10% Lot 1d - Technical Award Criteria Technical Services Details 40% Quality 35% Business Continuity 15% Social Value 10% Lot 1e - Media and Marketing Award Criteria Medial and Marketing Service Details 40% Quality 35% Business Continuity 15% Social Value 10% Lot 2 - Professional and Delivery Services Lot 3 - Equipment and Resources, Instrument Purchase, Repair and Servicing - split into 3 sub-lots Lot 3a -Instrument Purchase Award Criteria Service Details 30% Quality 25% Guarantees and Warranties 20% Suitability 15% Social Value 10% Lot3b - Instrument Repair Award Criteria Instrument Repair Service Details 45% Quality 45% Social Value 10% Lot 3c- Digital, Web based and Other Equipment Digital, Web-based and other equipment Details 50% Quality 40% Social Value 10% Bidders may bid for any or all lots.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79710000",
                        "description": "Security services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79952000",
                        "description": "Event services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKH1",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH1",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH1",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH1",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "80500000",
                        "description": "Training services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKH1",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH1",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "2"
            },
            {
                "id": "3",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "37300000",
                        "description": "Musical instruments and parts"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKH1",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH1",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "3"
            }
        ],
        "mainProcurementCategory": "services",
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "isOpenFrameworkScheme": true,
                "method": "withAndWithoutReopeningCompetition",
                "type": "closed",
                "description": "This is an Open Framework Agreement and as such it is subject to section 49 of the Procurement Act 2023 with regards to reopening of the Framework, evaluation of bids, and the term of the scheme of Frameworks. Each time a framework user has a requirement it will either hold a further competition or directly award a contract to one supplier from information supplied in this Invitation to Tender using the following criteria. Ability and experience to meet the specific requirements and outcomes Ability to meet the required timescales Children, young people and family choice Price (the guide price as stated in Form G) Location",
                "openFrameworkSchemeEndDate": "2032-08-31T23:59:59+01:00"
            }
        },
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-01T00:00:00+01:00",
                    "endDate": "2030-08-31T23:59:59+01:00",
                    "maxExtentDate": "2032-08-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "active",
                "title": "Infrastructure",
                "description": "This Lot is split into 5 Sub-lots 1a Venues 1b First Aid 1c Security 1d Technical 1e Media and Marketing",
                "value": {
                    "amountGross": 1080000,
                    "amount": 900000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "See Scope For first award criteria",
                            "description": "Award Criteria 1a Venue Details 40% 1b Medical Services Details 40% 1c Security Service Details 40% 1d Technical Service Details 40% 1e Media and Marketing Services Details 40%",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 35,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Business Continuity",
                            "numbers": [
                                {
                                    "number": 15,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "See Scope For first award criteria",
                            "description": "Award Criteria 1a Venue Details 40% 1b Medical Services Details 40% 1c Security Service Details 40% 1d Technical Service Details 40% 1e Media and Marketing Services Details 40%",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 35,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Business Continuity",
                            "numbers": [
                                {
                                    "number": 15,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "renewal": {
                    "description": "This is an Open Framework Agreement under section 49 of the Procurement Act 2023. Please note that both Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026. Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. One of these changes could happen without the other. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries."
                }
            },
            {
                "id": "2",
                "title": "Professional and Delivery Services",
                "description": "Norfolk and Suffolk Music Hub requires providers to support and partner with it to work directly with children and young people. This includes a range of creative organisations and music professionals who can offer a broad spectrum of musical opportunities.",
                "status": "active",
                "value": {
                    "amountGross": 3600000,
                    "amount": 3000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Professional and Delivery Service Details",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Planning and Leading Activities",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 25,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Business Continuity",
                            "numbers": [
                                {
                                    "number": 15,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Professional and Delivery Service Details",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Planning and Leading Activities",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 25,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Business Continuity",
                            "numbers": [
                                {
                                    "number": 15,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-01T00:00:00+01:00",
                    "endDate": "2030-08-31T23:59:59+01:00",
                    "maxExtentDate": "2032-08-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "This is an Open Framework Agreement under section 49 of the Procurement Act 2023. Please note that both Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026. Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. One of these changes could happen without the other. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries."
                }
            },
            {
                "id": "3",
                "title": "Equipment and Resources Instrument purchase, repair and servicing",
                "description": "The Norfolk and Suffolk Music Hub is seeking a range of suppliers to supply and maintain/repair instruments. Lot 3 is split into to 3 sub lots Lot 3a Instrument Purchase Award Criterial Service Details 30% Quality 25% Guarantees and Warranties 20% Suitability 15% Social Value 10% Lot 3b Instrument Repair Award Criteria Instrument Repair Service Details 45% Quality 45% Social Value 10% Lot 3c Digital, Web-based and other equipment Digital, Web-based and other equipment Details 50% Quality 40% Social Value 10%",
                "status": "active",
                "value": {
                    "amountGross": 14400,
                    "amount": 12000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "Lot 3 is split into to 3 sub lots Lot 3a Instrument Purchase Award Criterial Service Details 30% Quality 25% Guarantees and Warranties 20% Suitability 15% Social Value 10% Lot 3b Instrument Repair Award Criteria Instrument Repair Service Details 45% Quality 45% Social Value 10% Lot 3c Digital, Web-based and other equipment Digital, Web-based and other equipment Details 50% Quality 40% Social Value 10%",
                            "numbers": [
                                {
                                    "number": 100,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "Lot 3 is split into to 3 sub lots Lot 3a Instrument Purchase Award Criterial Service Details 30% Quality 25% Guarantees and Warranties 20% Suitability 15% Social Value 10% Lot 3b Instrument Repair Award Criteria Instrument Repair Service Details 45% Quality 45% Social Value 10% Lot 3c Digital, Web-based and other equipment Digital, Web-based and other equipment Details 50% Quality 40% Social Value 10%",
                            "numbers": [
                                {
                                    "number": 100,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-01T00:00:00+01:00",
                    "endDate": "2030-08-31T23:59:59+01:00",
                    "maxExtentDate": "2032-08-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "This is an Open Framework Agreement under section 49 of the Procurement Act 2023. Please note that both Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026. Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. One of these changes could happen without the other. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-02-03T23:59:59+00:00"
        },
        "status": "active",
        "amendments": [
            {
                "id": "078705-2025",
                "description": "Change to market engagement event date."
            },
            {
                "id": "013208-2026",
                "description": "Addition of the Pricing Schedule"
            }
        ],
        "value": {
            "amountGross": 4694400,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "additionalProcurementCategories": [
            "goods"
        ],
        "aboveThreshold": true,
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "This procurement will be managed electronically via the Councils e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the tenders section and express an interest to view the documentation and access any clarifications. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-03-13T14:00:00Z"
        },
        "enquiryPeriod": {
            "endDate": "2026-02-27T14:00:00Z"
        },
        "awardPeriod": {
            "endDate": "2026-04-21T23:59:59+01:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "A-11859",
                "documentType": "biddingDocuments",
                "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-11859",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "A-11860",
                "documentType": "biddingDocuments",
                "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-11860",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "A-11861",
                "documentType": "biddingDocuments",
                "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-11861",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "012629-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/012629-2026",
                "datePublished": "2026-02-11T18:04:25Z",
                "format": "text/html"
            },
            {
                "id": "A-11995",
                "documentType": "biddingDocuments",
                "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-11995",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "013208-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/013208-2026",
                "datePublished": "2026-02-13T07:42:41Z",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}