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Award for the Contract for the Provision of Independent Advice and Information Service in Swansea

City & County of Swansea

This public procurement record has 3 releases in its history.

Award

07 May 2026 at 16:04

UK7 - Contract Details Notice
Award

11 Mar 2026 at 16:39

UK6 - Contract Award Notice
Tender

21 Nov 2025 at 10:54

UK4 - Tender Notice
Summary of the contracting process

The City & County of Swansea has overseen a procurement process for the provision of an Independent Advice and Information Service located in Swansea, under the title "Award for the Contract for the Provision of Independent Advice and Information Service in Swansea." This process falls under the "Administration, defence and social security services" industry category and is conducted under the open procurement method with a light-touch regime. The procurement stage is complete, with the contract awarded to Citizens Advice Swansea Neath Port Talbot. This contract is valued at approximately £1.33 million and is scheduled to run from 5th May 2026 to 31st March 2029, with an optional extension of up to two additional years based in the UK region of UKL18. The process followed an open procedure, allowing broader participation from potential bidders.

For businesses aiming to expand through public contracts, this procurement provides a significant growth opportunity, especially for those specialising in the delivery of advice and information services. Organisations in the third sector or not-for-profit sector would be well-suited given the contract's requirements for providing free, independent, confidential, and quality-assured advice. With its emphasis on independent service provision, businesses that can operate with minimal oversight and demonstrate a strong community-focused mission would benefit from such opportunities. Additionally, the structure of the procurement favours consortia, enabling combined expertise and resources from various businesses to enhance the proposal's robustness and cost-effectiveness.

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Notice Information

Notice Title

Award for the Contract for the Provision of Independent Advice and Information Service in Swansea

Notice Description

Swansea Council has awarded a contract to run an Independent Advice and Information Service in Swansea. People need different types of advice and guidance at different times in their lives and should be able to get help in a way that best meets their needs. We are seeking to appoint an organisation to provide free, independent, confidential and impartial quality assured advice for citizens of Swansea.

Lot Information

Lot 1

Renewal: Contract Period: 01st April 2026- 31st March 2029 with option to extend until 31st March 2031

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e615
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/042103-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75000000 - Administration, defence and social security services

Notice Value(s)

Tender Value
£700,000 £500K-£1M
Lots Value
£700,000 £500K-£1M
Awards Value
£1,112,254 £1M-£10M
Contracts Value
£1,112,254 £1M-£10M

Notice Dates

Publication Date
7 May 20263 months ago
Submission Deadline
22 Dec 2025Expired
Future Notice Date
Not specified
Award Date
11 Mar 20265 months ago
Contract Period
5 May 2026 - 31 Mar 2029 2-3 years
Recurrence
2030-11-22

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
City & County of Swansea
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA1 3SN
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
Not specified
Local Authority
Swansea
Electoral Ward
Waterfront
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

Citizens Advice Swansea Neath Port Talbot

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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