Tender

Contract for the Provision of Independent Advice and Information Service in Swansea

CITY & COUNTY OF SWANSEA

This public procurement record has 1 release in its history.

Tender

21 Nov 2025 at 10:54

Summary of the contracting process

The City & County of Swansea is spearheading a procurement process to secure a provider for its Independent Advice and Information Service, designated under the main industry category of administration, defence, and social security services. Situated in Swansea, UK, this open procedure tender invites applications from third sector or not-for-profit organisations based locally. The tender, with an end submission deadline of 22nd December 2025, aims for a service start date on 1st April 2026, running through 31st March 2029, with a potential extension to 31st March 2031. The total contract value is set at £700,000 and necessitates registration on the Central Digital Platform and Sell2Wales for eligibility. This project is currently in the 'Tender' stage and uses eTenderWales for electronic submissions.

This procurement offers significant growth potential for eligible third sector organisations, particularly those with experience in providing quality-assured, independent, and confidential advice services. Businesses equipped with the right expertise in social services and possessing technical and economic competencies as outlined in the procurement documents are well-suited to compete for this opportunity. With a focus on quality and price, tender participation could enhance the service offerings and outreach capabilities of these organisations within the Swansea community. The contract is also suitable for consortia, providing an avenue for collaborative proposals that can leverage combined resources and expertise.

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Notice Title

Contract for the Provision of Independent Advice and Information Service in Swansea

Notice Description

Swansea Council is seeking to appoint a Swansea based Third Sector/Not for Profit organisation to facilitate and run an Independent Advice and Information Service in Swansea. People need different types of advice and guidance at different times in their lives and should be able to get help in a way that best meets their needs. We are seeking to appoint an organisation to provide free, independent, confidential and impartial quality assured advice for citizens of Swansea.

Lot Information

Lot 1

Renewal: Contract Period: 01st April 2026- 31st March 2029 with option to extend until 31st March 2031

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e615
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075930-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services


CPV Codes

75000000 - Administration, defence and social security services

Notice Value(s)

Tender Value
£700,000 £500K-£1M
Lots Value
£700,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Nov 20253 months ago
Submission Deadline
22 Dec 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
2030-11-22

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CITY & COUNTY OF SWANSEA
Contact Name
Natalie Phillips
Contact Email
procurement@swansea.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SWANSEA
Postcode
SA1 3SN
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
Not specified

Local Authority
Swansea
Electoral Ward
Waterfront
Westminster Constituency
Swansea West

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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