Award

CO6091 CCTV Maintenance Service

TOWER HAMLETS

This public procurement record has 2 releases in its history.

Award

19 Feb 2026 at 16:40

Tender

25 Nov 2025 at 10:31

Summary of the contracting process

The public procurement process, spearheaded by Tower Hamlets—a sub-central government public authority located in London—seeks a contractor for the "CO6091 CCTV Maintenance Service" project. This procurement falls under the services industry category, specifically related to radio, television, communication, telecommunication, and closed-circuit television services. The procurement method is an open procedure, with the contract period commencing on 31st March 2026 and potentially extending until 2030. Tower Hamlets has already awarded the contract, which covers planned and reactive maintenance for CCTV systems. The tender period concluded on 12th January 2026, with bids assessed by February 2026. This procurement process is in connection with business continuity across various council departments, featuring a 24-hour call-out service—a critical component due to previous ICT network failures.

This tender presents growth opportunities for businesses specialising in CCTV maintenance and related technology services. It is especially suitable for small and medium-sized enterprises (SMEs), given the procurement's open nature and the opportunity for contract renewal. Companies offering 24-hour support and quick response services will find themselves well-positioned to compete. The contract was awarded to Relovision Ltd, an SME located in Brentwood, emphasising potential business expansion in delivering critical maintenance services. With an emphasis on both price and quality in the award criteria, businesses capable of providing high-quality service with added social value are encouraged to engage with similar upcoming opportunities.

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Notice Title

CO6091 CCTV Maintenance Service

Notice Description

The procurement will provide the Council with a single Contractor to provide CCTV Maintenance. The contract will cover planned and reactive maintenance works of all CCTV cameras, control room and radio system. The current scope of services includes weekly visits to the Borough as well as a 24-hour call-out response and minor programming changes as and when required. Additional ad-hoc costs are incurred for new installations e.g. installation of a new camera. The call-out response (24-hour cover, 4-hour response and 24 hours best endeavour repairs) has proved invaluable in previous ICT network failures and is therefore a critical service for business continuity. This service is also utilised by other departments across the Council.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e80e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015440-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

92 - Recreational, cultural and sporting services


CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

92222000 - Closed circuit television services

Notice Value(s)

Tender Value
£920,000 £500K-£1M
Lots Value
£920,000 £500K-£1M
Awards Value
£920,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
19 Feb 20264 days ago
Submission Deadline
12 Jan 2026Expired
Future Notice Date
Not specified
Award Date
4 Feb 20262 weeks ago
Contract Period
30 Mar 2026 - 30 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TOWER HAMLETS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E1 1BJ
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London

Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Supplier Information

Number of Suppliers
1
Supplier Name

RELOVISION

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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