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CO6091 CCTV Maintenance Service

Tower Hamlets

This public procurement record has 3 releases in its history.

Award

07 Apr 2026 at 15:36

UK7 - Contract Details Notice
Award

19 Feb 2026 at 16:40

UK6 - Contract Award Notice
Tender

25 Nov 2025 at 10:31

UK4 - Tender Notice
Summary of the contracting process

The recent procurement process initiated by Tower Hamlets involved the contracting of a CCTV Maintenance Service (Contract ID: CO6091) for planned and reactive maintenance works, encompassing all CCTV cameras, the control room, and radio systems within the London Borough. Managed through an open procedure, this procurement reached the award stage on 7th April 2026, culminating in a contract with Relovision Ltd. The contract period extends from 31st March 2026 to 30th March 2029, with a potential 12-month extension, valued at £920,000 excluding VAT. The procurement falls within the services category, specifically under radio and telecommunication equipment as well as closed-circuit television services, serving as a critical component for business continuity and council departments across the UKI region.

This tender presents significant opportunities for businesses focusing on ICT maintenance services, especially those with expertise in telecommunication and surveillance systems. Small and medium-sized enterprises (SMEs) could find this lucrative, given the service's scale and demand for rapid, reliable response capabilities. The successful contractor required to manage both planned and reactive maintenance, including emergency responses and programming changes, positions this as an ideal growth opportunity for companies equipped with the necessary technical and organisational capabilities to ensure continuous service delivery across the borough. The contract's flexibility in extending the service period further enhances growth prospects for a committed service provider.

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Notice Information

Notice Title

CO6091 CCTV Maintenance Service

Notice Description

The procurement will provide the Council with a single Contractor to provide CCTV Maintenance. The contract will cover planned and reactive maintenance works of all CCTV cameras, control room and radio system. The current scope of services includes weekly visits to the Borough as well as a 24-hour call-out response and minor programming changes as and when required. Additional ad-hoc costs are incurred for new installations e.g. installation of a new camera. The call-out response (24-hour cover, 4-hour response and 24 hours best endeavour repairs) has proved invaluable in previous ICT network failures and is therefore a critical service for business continuity. This service is also utilised by other departments across the Council.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e80e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031576-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

92 - Recreational, cultural and sporting services

CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

92222000 - Closed circuit television services

Notice Value(s)

Tender Value
£920,000 £500K-£1M
Lots Value
£920,000 £500K-£1M
Awards Value
£920,000 £500K-£1M
Contracts Value
£920,000 £500K-£1M

Notice Dates

Publication Date
7 Apr 20264 months ago
Submission Deadline
12 Jan 2026Expired
Future Notice Date
Not specified
Award Date
4 Feb 20266 months ago
Contract Period
31 Mar 2026 - 30 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Tower Hamlets
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E1 1BJ
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London
Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Supplier Information

Number of Suppliers
1
Supplier Name

Relovision Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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