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(MAINTENANCE OF) SUPPORT OF CELLMA SYSTEMS

Swansea Bay University Health Board

This public procurement record has 3 releases in its history.

AwardUpdate

01 Sep 2026 at 09:45

UK6 - Contract Award Notice
Award

04 Dec 2025 at 08:37

UK6 - Contract Award Notice
Award

25 Nov 2025 at 10:36

UK5 - Transparency Notice
Summary of the contracting process

Swansea Bay University Health Board procured maintenance and support services for Cellma systems at Neath Port Talbot Hospital. The system is an essential clinical management platform used by the Rheumatology, CMATS and Chronic Pain Clinic departments. The requirement covers secure, accurate and continuous management of patient data and care pathways, including system maintenance, software updates, technical support and ongoing optimisation. It is an exclusive Cellma Corporate Package Annual Maintenance service supplied by Riomed Ltd, the original system provider. NHS Wales Shared Services Partnership undertook the procurement process for the Health Board. The work supports the reliability and continuity of clinical services and is focused on maintaining the existing Cellma platform rather than delivering a new system or a wider healthcare technology service.

The procurement is complete and the contract was awarded to Riomed Ltd on 3 December 2025. It used a direct award below the applicable threshold, without competition. The award value is £238,171 excluding VAT, or £285,805 including VAT. The contract period runs from 2 September 2026 to 28 February 2031. There is one completed lot covering the Cellma maintenance and support requirement. A contract signature milestone was scheduled for 2 September 2026. The award is active, while the tender is recorded as complete. The arrangement provides annual maintenance cover for Rheumatology for 12 months and for CMATS and Chronic Pain for five years. Riomed Ltd is the sole awarded supplier for the service.

This award shows sustained NHS demand for specialist support of the Cellma clinical management platform, particularly across rheumatology, CMATS and chronic pain services. A credible future supplier would need demonstrable expertise in Cellma systems and the ability to provide reliable maintenance, software updates, responsive technical support and continuing optimisation. Experience of supporting live clinical environments would be important, because service reliability, secure patient-data management and continuity of care are central to the requirement. The incumbent’s position as original system provider indicates that platform-specific knowledge and access to the relevant support capability are commercially significant. Suppliers targeting this buyer should therefore be able to support multiple hospital departments, minimise disruption to clinical operations and provide dependable long-term service for an essential healthcare application.

How relevant is this notice?

Notice Information

Notice Title

(MAINTENANCE OF) SUPPORT OF CELLMA SYSTEMS

Notice Description

This is a renewal of the maintenance and support contract for the Cellma Systems with Riomed Ltd, located at Neath Port Talbot Hospital within Swansea Bay University Health Board. The contract covers the Rheumatology, CMATS, and Chronic Pain Clinic departments and provides an exclusive Cellma Corporate Package Annual Maintenance cover for a 12 Month period for Rheumatology and five years for CMATS and Chronic Pain. The Cellma system is an essential clinical management platform that supports the efficient operation of these services by ensuring the secure, accurate, and continuous management of patient data and care pathways. This contract ensures access to comprehensive system maintenance, software updates, technical support, and ongoing optimisation from the original system provider, Riomed Ltd, to maintain service reliability and minimise disruption to patient care.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e811
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082463-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£238,171 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Dec 202510 months ago
Contract Period
2 Sep 2026 - 28 Feb 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Swansea Bay University Health Board
Additional Buyers

NHS Wales Shared Services Partnership-Procurement Services

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PORT TALBOT
Postcode
SA12 7BR
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL44 Neath Port Talbot
Delivery Location
Not specified
Local Authority
Neath Port Talbot
Electoral Ward
Baglan
Westminster Constituency
Aberafan Maesteg

Supplier Information

Number of Suppliers
1
Supplier Name

RioMed Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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