Award

George Park and Ride Terminal Operator

PLYMOUTH CITY COUNCIL

This public procurement record has 1 release in its history.

Award

26 Nov 2025 at 12:23

Summary of the contracting process

This procurement process, initiated by Plymouth City Council, concerns the operation of the George Park and Ride Terminal. The project falls under the services industry category, with an emphasis on passenger terminal operation services. Located in Plymouth, United Kingdom, the tender specifically targets service provision within the UK regions. The procurement procedure followed a limited method due to it being below the threshold, and the current contract, active as of 1st November 2025, runs until 31st January 2027. The contract was awarded to PLYMOUTH CITYBUS LIMITED, with the tender process now at the award stage, having been completed in November 2025.

This tender presents a significant opportunity for businesses in the passenger terminal services industry. By becoming involved in the operations of a major transport hub like the George Park and Ride Terminal, companies can enhance their portfolios and increase sector experience. Businesses that excel in transport terminal operation and customer service would be particularly well-suited to this type of tender. Engaging in such contracts could foster growth through increased visibility and operational experience, aligning with long-term business strategies aimed at expanding service offerings in the UK transport network.

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Notice Title

George Park and Ride Terminal Operator

Notice Description

The George Park and Ride Terminal Building was opened in 2006 to provide a waiting area, toilet facilities and passenger information for those using the Park and Ride services or any other bus services operating from the site. Prior to the pandemic, the Park and Ride operator had taken on responsibility for staffing the site on a commercial basis. However, given the impact of the pandemic on the bus industry, the park and ride operator is no longer able to offer this service, and the building was closed for 21 months from March 2020 until January 2022 when the decision was taken in the face of mounting criticism by park and ride users who were effectively locked out of the building, to seek tenders to provide a staff presence in the building. However, due to the current contract ending in August 2025 it is the intention of the Council to do another tender for a period of ninteen months. Given the length of time the building had been closed previously, it is not in the Council's interest to allow the terminal building to close again for any extended period of time.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e91d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077208-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services


CPV Codes

63721500 - Passenger terminal operation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£101,490 £100K-£500K

Notice Dates

Publication Date
26 Nov 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Aug 20256 months ago
Contract Period
1 Nov 2025 - 31 Jan 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
PLYMOUTH CITY COUNCIL
Contact Name
Not specified
Contact Email
procurement@plymouth.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
PLYMOUTH
Postcode
PL1 3BJ
Post Town
Plymouth
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
Not specified

Local Authority
Plymouth
Electoral Ward
St Peter and the Waterfront
Westminster Constituency
Plymouth Sutton and Devonport

Supplier Information

Number of Suppliers
1
Supplier Name

PLYMOUTH CITYBUS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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