Planning

Legal Case Management

MANCHESTER CITY COUNCIL

This public procurement record has 1 release in its history.

Planning

27 Nov 2025 at 14:21

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Manchester City Council is currently in the planning stage for a procurement process concerning a new Legal Case Management solution. The project falls under the services category and involves potential suppliers participating in a Preliminary Market Engagement initiative. This initiative aims to explore capabilities within the marketplace, with a focus on database management and legal services. The preliminary engagement is scheduled to culminate in a session in January 2026, and businesses interested in participating must submit a questionnaire by 5th January 2026. The geographic focus for delivery is the Greater Manchester area, and the planned contract period is from March 2027 to March 2034.

This procurement process presents valuable opportunities for businesses specialising in legal services, database management systems, or related fields. Companies that can offer resilient and secure Software as a Service (SaaS) solutions for legal case management, along with professional services for implementation and data migration, will find this engagement beneficial. Success in securing such contracts can facilitate long-term business growth by establishing lucrative relationships with Manchester City Council and its affiliates, including Salford City Council, Rochdale Borough Council, and the Greater Manchester Combined Authority.

How relevant is this notice?

Notice Information

Notice Title

Legal Case Management

Notice Description

Manchester City Council is inviting organisations to participate in a Preliminary Market Engagement exercise regarding Legal Case Management System Requirements. Manchester City Council Legal & Democratic services provide legal services to not only Manchester City Council, but Salford City Council, Rochdale Borough Council and the Greater Manchester Combined Authority. The Legal Case Management solution is deemed a business-critical system. With the introduction of a new resilient, secure case management solution for Legal Services not only provides the tools to staff for effective working in line with the Manchester City Council 'Our People' strategy The Council intends to explore procuring a new Legal Case Management Saas solution (including the setup, licensing, support and maintenance services) and b) a professional service to lead its implementation and migration of agreed data to the solution.

Planning Information

The Council is using the e-business portal known as the Chest. Applicants will need to register their details at the following link www.the-chest.org.uk . Once registered, applicants will be emailed a log-in and password which will allow them to gain access to the documentation relating to this Preliminary Market Engagement. Manchester City Council is conducting a preliminary market engagement exercise to assess the capability of the marketplace. The exercise will assist the Council gather insights in advance of a potential future procurement. Please note this is not a call for competition and Manchester City Council reserves the right not to proceed to procurement. We would like to invite you to attend a session in January 2026 where you can demonstrate your Legal Case management solution. Please let us know of your intention to be included in the demonstrations by completing and submitting the 'Preliminary Market Engagement Questionnaire - Legal Case Management' doc via the E-Procurement platform, CHEST. A briefing note outlining the demonstrations (and dates planned to undertake these) is provided below. Companies that have registered will also be required to submit a brief questionnaire, enabling the council to understand your capability in this space. This will be used for information purposes only. Please find the Preliminary Market Engagement Notice Documents here: https://procontract.due-north.com/Procurer/Advert/View?advertId=5125bbe6-99cb-f011-813a-005056b64545&fromAdvertEvent=True

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ea3e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077719-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

48612000 - Database-management system

79100000 - Legal services

Notice Value(s)

Tender Value
£1,400,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Nov 20251 weeks ago
Submission Deadline
Not specified
Future Notice Date
1 Jun 20266 months to go
Award Date
Not specified
Contract Period
30 Mar 2027 - 30 Mar 2034 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MANCHESTER CITY COUNCIL
Contact Name
Not specified
Contact Email
procurement@manchester.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MANCHESTER
Postcode
M60 2LA
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD3 Greater Manchester
Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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