Award

End User Support and Infrastructure and Server Services

BRITISH BUSINESS BANK PLC

This public procurement record has 1 release in its history.

AwardUpdate

28 Nov 2025 at 14:06

Award Notice
Summary of the contracting process

The British Business Bank Plc has undertaken a procurement process for "End User Support and Infrastructure and Server Services" under the CPV classification of IT services, including consulting, software development, Internet, and support. The procurement is in the services category, focusing on the Sheffield area. The process is currently in the contract update stage with the contract awarded to XMA Limited. The contract has been active since 11th July 2022 and will run until 25th September 2027. The original contract value was increased by £370,000 due to the necessity for additional services, setting the total value to £2,926,383 GBP.

This procurement opportunity presents significant business growth potential, specifically for firms capable of delivering comprehensive IT services. Companies experienced in end-user support, infrastructure maintenance, and server management would find this contract particularly relevant. The project requires ongoing service delivery until 2027, allowing for long-term business engagement and stability. Given the nature of the services required and the contract value, large IT service providers or those capable of scaling their operations to meet the demands of this extensive contract are particularly well-suited to compete and succeed in this opportunity.

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Notice Information

Notice Title

End User Support and Infrastructure and Server Services

Notice Description

Lot Information

Lot 1

End User Support and Infrastructure IT services: consulting, software development, Internet and support.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05eb1e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078113-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,926,383 £1M-£10M

Notice Dates

Publication Date
28 Nov 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Jul 20223 years ago
Contract Period
25 Sep 2022 - 25 Sep 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRITISH BUSINESS BANK PLC
Contact Name
Richard Hudson
Contact Email
richard.hudson@british-business-bank.co.uk
Contact Phone
+44 2038710218

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2GQ
Post Town
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE32 Sheffield
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

XMA

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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