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Telephony Services for Schools Framework

Norfolk County Council

This public procurement record has 2 releases in its history.

Award

30 Jun 2026 at 16:00

UK6 - Contract Award Notice
Tender

01 Dec 2025 at 15:20

UK4 - Tender Notice
Summary of the contracting process

Norfolk County Council has recently completed the award stage of an open procurement process for a framework titled "Telephony Services for Schools Framework". This contract involves the supply, installation, management, and maintenance of telephony services for various educational and community facilities in regions such as Norfolk, Suffolk, Essex, and Cambridgeshire. The procurement process was carried out using an open procedure, and the latest award notice is dated 30th June 2026. The framework agreement is set to commence on 9th July 2026 and will run until 6th March 2030. The awarded suppliers include multiple large-scale companies, reflecting a competitive field for robust telecommunication support within the public services sector.

This tender offers significant opportunities for businesses specialising in telecommunications services and infrastructure maintenance. Companies with expertise in technical architecture, system design, and project management for community-scale telephony projects will find this framework particularly beneficial. The scope involves serving schools, academies, and other institutions across multiple counties, indicating the potential for substantial business growth and visibility within the public sector. With the framework's open nature and the inclusion of direct awards alongside competitive bidding rounds, there are versatile avenues for businesses to engage and secure contracts, positioning themselves as key players in public sector telecommunications initiatives.

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Notice Information

Notice Title

Telephony Services for Schools Framework

Notice Description

The Council has entered into a framework for the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of these services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ec23
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/061407-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50332000 - Telecommunications-infrastructure maintenance services

50334100 - Repair and maintenance services of line telephony equipment

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
£250,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jun 20261 months ago
Submission Deadline
23 Jan 2026Expired
Future Notice Date
Not specified
Award Date
26 Feb 20266 months ago
Contract Period
9 Jul 2026 - 6 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norfolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH15 Norwich and East Norfolk
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
7
Supplier Names

BDR Technical Solutions Limited

Comm-Tech Voice and Data Ltd

Dutton Communications Ltd

Exchange Communications Installations Limited

Immervox Limited

Rydal Communications Limited

South West Communications Group Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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