Award

nCase 365, 3-year licence for up to 15 users, including SSO and1-user licence for the Case Preparation Module. (HR Team)

THE MAYOR AND COMMONALTY AND CITIZENS OF THE CITY OF LONDON

This public procurement record has 1 release in its history.

Award

03 Dec 2025 at 11:35

UK7 - Contract Details Notice
Summary of the contracting process

The procurement process initiated by The Mayor and Commonalty and Citizens of the City of London involves the acquisition of a 3-year licence for nCase 365, a case management software tailored for the HR team. This purchase also includes a single user licence for the Case Preparation Module, aimed at enhancing employee relation case work data, vital for handling grievance disputes and misconduct issues. The process, categorised under Software support services, was conducted using a direct procurement method, described as below threshold—without competition, and is now complete. The supplier contracted for this project is INTEC for business, with the contract initially signed on 3rd August 2025 and active until 3rd August 2028. Although key deadlines have passed, the details offer insights into service provision within the City of London, UK.

This tender, valued at £31,428, provides business growth opportunities in the software support sector, particularly for companies specialising in HR management systems. Firms with expertise in case management solutions and data processing tools for employee relations are well-positioned to undertake similar projects. Despite the conclusion of this tender, organisations looking to engage either directly or through consultative roles with public authorities can gain valuable knowledge from the particulars of this contract to leverage future opportunities.

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Notice Information

Notice Title

nCase 365, 3-year licence for up to 15 users, including SSO and1-user licence for the Case Preparation Module. (HR Team)

Notice Description

nCase 365, 3-year licence for up to 15 users, including SSO and1-user licence for the Case Preparation Module. (HR Team).Case Management Software for HR (up to 15 users in HR) to complement existing whistleblowing software that internal Audit use. The data processed will include Employee Relation case work data including sickness absence data. This is an essential part of HR for data processing as part of his function to support grievance disputes, capability and areas of misconduct.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05edc3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079271-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£31,428 Under £100K

Notice Dates

Publication Date
3 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Aug 20256 months ago
Contract Period
3 Aug 2025 - 3 Aug 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE MAYOR AND COMMONALTY AND CITIZENS OF THE CITY OF LONDON
Contact Name
Not specified
Contact Email
angel-nerice.oggudah@cityoflondon.gov.uk
Contact Phone
020 7606 3030

Buyer Location

Locality
CITY OF LONDON
Postcode
EC2P 2EJ
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

INTEC FOR BUSINESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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