Tender

Provision of Concierge Security Services

TOGETHER HOUSING ASSOCIATION LIMITED

This public procurement record has 1 release in its history.

Tender

04 Dec 2025 at 12:39

Summary of the contracting process

Together Housing Association Limited is actively seeking proposals for the "Provision of Concierge Security Services" commencing on 1st April 2026. This procurement opportunity is divided into two distinct lots, focusing on security services within the public undertaking sector. The first lot pertains to concierge security for supported housing schemes situated in Blackburn and Darwen, targeting assistance toward homelessness support. The second lot involves a call-off security service, addressed to building safety in emergency scenarios across the association's portfolio. Key dates to note include the tender submission deadline of 16th January 2026 and an enquiry period ending on 16th December 2025. Submissions must be made electronically via Together Housing's designated portal, using an open procedure method in line with services procurement protocols.

This tender presents significant opportunities for businesses specialising in security services, particularly those able to provide adaptive, comprehensive solutions in varied residential contexts. Small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) are encouraged to apply, as their offerings may align well with the project's emphasis on quality, pricing, and social value. With a commitment to maintaining building and customer security, particularly outside of normal operational hours, successful applicants will contribute to community safety and organisational efficiency, fostering business growth through extended service agreements potentially lasting up to five years. Both lots not only promise stability through fixed terms but also offer optional extension periods, ensuring business longevity for companies excelling in performance.

How relevant is this notice?

Notice Information

Notice Title

Provision of Concierge Security Services

Notice Description

Together Housing Association Limited (THA) is seeking to procure a concierge security contract commencing on 1st April 2026. The contract will be awarded to one or more organisations for a fixed term of three years (36 months), with the possibility of two (2) twelve (12) month extension periods, subject to satisfactory performance and adherence to the terms of the agreement The invitation to tender is divided into two lots, and contractors may submit bids for one or more of these lots. Lot 1 - Concierge Security Services: Homelessness Supported Housing Scheme James Street (Darwen) and Hollin Street (Blackburn) Provision of concierge security at two supported housing schemes designed for individuals and families who are experiencing homelessness. The provision of this service is required to maintain 24-hour staffing for building and customer safety outside THA's non-working hours. The contract is for fixed hours at two (2) locations in Blackburn and Darwen. Further details on together housings requirements can be found in ITT Section 6 - Concierge Security Specification. Lot 2 - Concierge Security Services: Building Security and Customer Safety - Call-Off Only. Provision of reactive (call-off) concierge security services as and when required by together housing this provision is required to ensure building and customer safety across the groups portfolio. Emergency situations, where together housing may utilise Lot 2 may include, but are not limited to: * non-secure buildings. * major leaks or system failures. * power outages. * threats of arson. * anti-social behaviour. * unauthorized access. Further details on together housings requirements and geographical locations can be found in ITT Section 6 - Concierge Security Specification.

Lot Information

Lot 1 - Concierge Security Services: Homelessness Supported Housing Scheme James Street (Darwen) and Hollin Street (Blackburn)

Provision of concierge security at two supported housing schemes designed for individuals and families who are experiencing homelessness. The provision of this service is required to maintain 24-hour staffing for building and customer safety outside THA's non-working hours. The contract is for fixed hours at two (2) locations in Blackburn and Darwen.

Renewal: 2 x 12 month optional extension periods

Lot 2 - Concierge Security Services: Building Security and Customer Safety - Call-Off Only.

Provision of reactive (call-off) concierge security services as and when required by together housing this provision is required to ensure building and customer safety across the groups portfolio. Emergency situations, where together housing may utilise Lot 2 may include, but are not limited to: * non-secure buildings. * major leaks or system failures. * power outages. * threats of arson. * anti-social behaviour. * unauthorized access.

Renewal: 2 x 12 month optional extension periods

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05eeba
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079718-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Dec 2025Today
Submission Deadline
16 Jan 20262 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
2029-09-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TOGETHER HOUSING ASSOCIATION LIMITED
Contact Name
Not specified
Contact Email
thg.procurement@togetherhousing.co.uk
Contact Phone
Not specified

Buyer Location

Locality
HALIFAX
Postcode
HX1 2EB
Post Town
Halifax
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE44 Calderdale and Kirklees
Delivery Location
TLD North West (England), TLD41 Blackburn with Darwen

Local Authority
Calderdale
Electoral Ward
Town
Westminster Constituency
Halifax

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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