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Provision of Concierge Security Services

Together Housing Association Limited

This public procurement record has 2 releases in its history.

Award

12 Aug 2026 at 20:18

UK6 - Contract Award Notice
Tender

04 Dec 2025 at 12:39

UK4 - Tender Notice
Summary of the contracting process

Together Housing Association Limited procured concierge security services for its supported housing and wider property portfolio. Lot 1 covers fixed-hour concierge security at the James Street scheme in Darwen and Hollin Street scheme in Blackburn, supporting building and customer safety for people and families experiencing homelessness, with 24-hour staffing outside the association’s non-working hours. Lot 2 covers reactive, call-off concierge security across the group’s portfolio when required, including responses to non-secure buildings, major leaks or system failures, power outages, arson threats, anti-social behaviour and unauthorised access. The service category is security services (CPV 79710000). The buyer is based in Halifax, while Lot 1 delivery is in Darwen and Blackburn and Lot 2 covers locations across the housing group’s portfolio.

This procurement is complete and has reached award stage. It used an above-threshold open procedure. The tender closed on 16 January 2026 at 12:00, enquiries closed on 16 December 2025 at 17:00, and the award was dated 17 June 2026. SSG Support Services Group Limited and MPD FM Limited were named as suppliers for both lots. The award value covering both lots is £1,323,978.48 gross. The awarded contract is scheduled to run from 1 October 2026 to 30 September 2029, with two additional one-year extensions potentially taking it to 30 September 2031. A standstill period is scheduled to end on 21 August 2026, with signature due by 28 August 2026. Evaluation weighted quality at 65% for each lot; price carried 25% for Lot 1 and 30% for Lot 2, with social value carrying 10% and 5% respectively. Each lot received 33 bids.

This award demonstrates established demand from a housing association for both routine concierge security in supported accommodation and responsive security cover across a wider property portfolio. A credible future competitor would need to provide reliable security personnel for fixed-hour, safety-critical coverage and respond quickly to varied incidents, including unauthorised access, anti-social behaviour, arson threats, building insecurity and infrastructure failures. Providers should be able to operate across Darwen, Blackburn and other portfolio locations, manage reactive call-outs, and maintain consistent service standards across different settings. The evaluation placed greatest emphasis on quality, so operational resilience, safeguarding awareness, incident management, communication and evidence of effective service delivery would matter more than price alone. Both lots were identified as suitable for SMEs and voluntary, community or social enterprises, while social value formed part of the assessment.

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Notice Information

Notice Title

Provision of Concierge Security Services

Notice Description

Together Housing Association Limited (THA) is seeking to procure a concierge security contract commencing on 1st April 2026. The contract will be awarded to one or more organisations for a fixed term of three years (36 months), with the possibility of two (2) twelve (12) month extension periods, subject to satisfactory performance and adherence to the terms of the agreement The invitation to tender is divided into two lots, and contractors may submit bids for one or more of these lots. Lot 1 - Concierge Security Services: Homelessness Supported Housing Scheme James Street (Darwen) and Hollin Street (Blackburn) Provision of concierge security at two supported housing schemes designed for individuals and families who are experiencing homelessness. The provision of this service is required to maintain 24-hour staffing for building and customer safety outside THA's non-working hours. The contract is for fixed hours at two (2) locations in Blackburn and Darwen. Further details on together housings requirements can be found in ITT Section 6 - Concierge Security Specification. Lot 2 - Concierge Security Services: Building Security and Customer Safety - Call-Off Only. Provision of reactive (call-off) concierge security services as and when required by together housing this provision is required to ensure building and customer safety across the groups portfolio. Emergency situations, where together housing may utilise Lot 2 may include, but are not limited to: * non-secure buildings. * major leaks or system failures. * power outages. * threats of arson. * anti-social behaviour. * unauthorized access. Further details on together housings requirements and geographical locations can be found in ITT Section 6 - Concierge Security Specification.

Lot Information

Lot 1 - Concierge Security Services: Homelessness Supported Housing Scheme James Street (Darwen) and Hollin Street (Blackburn)

Renewal: 2 x 12 month optional extension periods

Lot 2 - Concierge Security Services: Building Security and Customer Safety - Call-Off Only.

Renewal: 2 x 12 month optional extension periods

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05eeba
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/076989-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,323,978 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
12 Aug 20262 weeks ago
Submission Deadline
16 Jan 2026Expired
Future Notice Date
Not specified
Award Date
17 Jun 20262 months ago
Contract Period
1 Oct 2026 - 30 Sep 2029 3-4 years
Recurrence
2029-09-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Together Housing Association Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HALIFAX
Postcode
HX1 2EB
Postcode Area
Halifax
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE44 Calderdale and Kirklees
Delivery Location
TLD North West (England), TLD41 Blackburn with Darwen
Local Authority
Calderdale
Electoral Ward
Town
Westminster Constituency
Halifax

Supplier Information

Number of Suppliers
2
Supplier Names

MPD FM Limited

SSG Support Services Group Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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