Award

Oracle provide Market Driven Support (now known as Upgrade Support) for older database versions 11.2, 12.1 and 12.2, which are out of Premier and Extended Support. MDS/Upgrade Support provides sever

NETWORK RAIL INFRASTRUCTURE LTD

This public procurement record has 1 release in its history.

Award

04 Dec 2025 at 16:01

Summary of the contracting process

Network Rail Infrastructure Ltd, a body governed by public law and located in London, UK, initiated a procurement process to secure software support services for older Oracle database versions through a direct award without prior competition. The contracting authority sought Market Driven Support from Oracle Corporation UK Limited due to technical reasons where competition is absent, making Oracle the only viable supplier. The tender title is "Oracle Upgrade Support ASA Market Driven Support", focusing on services like severity one fixes and security updates. This process progressed directly to the award stage, with the contract valued at £898,537.50 signed on 27th November 2025. The key procurement category was services under the software support industry, with Oracle Corporation identified as the supplier.

This opportunity highlights the nuanced landscape of specialised software support services where Oracle Corporation UK Limited stands as a sole provider due to technical constraints. Businesses engaged in offering similar high-end database support services might find significant potential in aligning with Oracle for future collaborations or niche support activities. While the procurement was awarded without a conventional tendering stage, it underscores the significance of understanding unique market positions and the possibilities for external businesses to develop complementary offerings or contribute innovative solutions in the software services domain.

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Notice Title

Oracle provide Market Driven Support (now known as Upgrade Support) for older database versions 11.2, 12.1 and 12.2, which are out of Premier and Extended Support. MDS/Upgrade Support provides sever

Notice Description

Oracle provide Market Driven Support (now known as Upgrade Support) for older database versions 11.2, 12.1 and 12.2, which are out of Premier and Extended Support. MDS/Upgrade Support provides severity one fixes, security updates, upgrade support and a Technical Account Manager (TAM). This is not available from other suppliers.

Lot Information

Lot 1

Oracle provide Market Driven Support (now known as Upgrade Support) for older database versions 11.2, 12.1 and 12.2, which are out of Premier and Extended Support. MDS/Upgrade Support provides severity one fixes, security updates, upgrade support and a Technical Account Manager (TAM). This is not available from other suppliers.

Procurement Information

Done under the new PA23 regime and is deemed compliant under Sch 5,6.a. "6 The following conditions are met in relation to the public contract-- (a) due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required". This is enhanced support for end of life services which Oracle is the only one that can provide compliant Severity 1 fixes and security updates.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ef06
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079871-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£898,537 £500K-£1M

Notice Dates

Publication Date
4 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Nov 20252 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NETWORK RAIL INFRASTRUCTURE LTD
Contact Name
Not specified
Contact Email
brent.murgatroyd@networkrail.co.uk
Contact Phone
+44 1908781000

Buyer Location

Locality
LONDON
Postcode
SE1 8SW
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified

Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

ORACLE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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