Award

Provision of a Financial managed services, DRAR and Caretrack Licences for AACH

NHS DORSET INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

08 Dec 2025 at 12:33

Summary of the contracting process

The procurement process led by NHS Dorset Integrated Care Board is focused on the provision of financial managed services, DRAR, and Caretrack Licences for All Age Continuing Care Health. This procurement falls under the software package and information systems category, and addresses the needs of numerous regions across the United Kingdom, including UKC, UKD, UKE, and others. The procurement follows a direct award method, finalised due to the strategic need for alignment with NHS objectives and existing digital solutions. The contract's award was concluded on 8th December 2025, with an implementation phase set to commence on 1st April 2026 and end on 31st March 2028.

This award presents significant growth opportunities for businesses focused on providing managed financial services and healthcare systems. Large-scale suppliers like Xyla, who have experience in dealing with complex healthcare invoicing and management systems, would be well-positioned to benefit from such contracts. The focus on aligning with long-term NHS strategies also offers businesses the chance to integrate into wider healthcare networks, allowing them to expand their offerings and potentially secure further contracts within the public health sector.

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Notice Title

Provision of a Financial managed services, DRAR and Caretrack Licences for AACH

Notice Description

This services provides a financial checking and triangulation of invoices so that those invoices which do not match the rota supplied by the provider are returned so that what we commission aligns with the invoice. The DRAR which is a system where health professionals submit the referral if they believe the individual is Continuing Healthcare eligible and Care Track is the data base and system used by All Age Continuing Care for all records both health and commissioning.

Procurement Information

Competitive procedure abandoned and Direct Award to incumbent provider approved as this approach will provide NHS Dorset with the flexibility to align its future digital solution with wider Cluster arrangements, supporting long-term strategic objectives, productivity, and efficiency gains in line with the NHS 10 Year Plan and ICB cluster blueprint. Awarding a contract as a result of the current procurement would not now be feasible. Delays in the process and decision-making mean it is no longer possible to mobilise and implement a new system by 31 March 2026, when the current contract expires.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f0b4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080575-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£629,887 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
8 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Dec 20252 months ago
Contract Period
31 Mar 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS DORSET INTEGRATED CARE BOARD
Contact Name
Not specified
Contact Email
dorsetprocurement@nhsdorset.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
DORCHESTER
Postcode
DT1 1TG
Post Town
Dorchester
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK64 Dorset
Delivery Location
Not specified

Local Authority
Dorset
Electoral Ward
Dorchester West
Westminster Constituency
West Dorset

Supplier Information

Number of Suppliers
1
Supplier Name

XYLA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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