Award

IP Telephony Contract Renewal

NORTHUMBRIA HEALTHCARE FACILITIES MANAGEMENT

This public procurement record has 6 releases in its history.

AwardUpdate

02 Apr 2026 at 10:00

AwardUpdate

02 Apr 2026 at 09:40

Award

27 Mar 2026 at 16:21

TenderUpdate

18 Mar 2026 at 08:23

Award

03 Mar 2026 at 09:31

Tender

10 Dec 2025 at 08:52

Summary of the contracting process

The recent public procurement process involved the Northumbria Healthcare Facilities Management, located in North Shields, United Kingdom. This organisation initiated a tender for the renewal of their IP Telephony Contract, specifically focusing on Avaya services. The industry category is postal and telecommunications services, classified under CPV code 64000000. The procurement method was an open procedure, which encouraged broad participation. Key dates within this process include the contract award notice published on 2 April 2026, pending status on the renewal award dated 1 April 2026, and officiation expected by 16 April 2026. The contract spans from 20 April 2026 to 19 April 2029, with extension possibilities reaching until 2031.

This tender presents significant business growth opportunities, particularly for companies specialising in telecommunication installation services. Large-scale suppliers like Maintel Europe Ltd, who are already involved, demonstrate the high-value potential of such contracts, with the gross value reaching £2,333,852. Although there were no SME or VCSE bids at the final stage, businesses capable of delivering quality telephony services may find lucrative prospects in similar future opportunities. This tender is ideal for technologically adept firms that can offer innovative solutions within stringent service and quality parameters, facilitating long-term commitments through possible contract extensions.

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How relevant is this notice?

Notice Title

IP Telephony Contract Renewal

Notice Description

Renewal of Northumbria Healthcare IP Telephony Contract for Avaya.

Lot Information

Lot 1

Renewal of IP Telephony Contract. Additional information: Open Procedure

Renewal: 2 x 12 Month extensions

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f25c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030753-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

51 - Installation services (except software)

64 - Postal and telecommunications services


CPV Codes

51340000 - Installation services of line telephony equipment

64000000 - Postal and telecommunications services

Notice Value(s)

Tender Value
£750,000 £500K-£1M
Lots Value
£750,000 £500K-£1M
Awards Value
£1,994,877 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Apr 20262 weeks ago
Submission Deadline
16 Jan 2026Expired
Future Notice Date
Not specified
Award Date
2 Mar 20261 months ago
Contract Period
19 Apr 2026 - 19 Apr 2029 3-4 years
Recurrence
2031-12-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORTHUMBRIA HEALTHCARE FACILITIES MANAGEMENT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTH SHIELDS
Postcode
NE27 0QJ
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC21 Northumberland

Local Authority
North Tyneside
Electoral Ward
Shiremoor
Westminster Constituency
Tynemouth

Supplier Information

Number of Suppliers
1
Supplier Name

MAINTEL EUROPE

Open Contracting Data Standard (OCDS)

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