Notice Information
Notice Title
Device and Application Management
Notice Description
In the first quarter of 2021, IT Services began its transition to a cloud-managed device management model through the adoption of Microsoft Intune. This marked a strategic shift away from traditional, on-premise device management toward a more secure, scalable, and resilient cloud-based approach for managing the University's Windows device estate. The primary objective was to establish a consistent and centrally managed platform capable of supporting our user base, while reducing reliance on campus-bound infrastructure and manual configuration. In line with the University's Digital Strategy, Microsoft Intune enables the consistent enforcement of security, configuration, and compliance policies across all managed devices, regardless of location. This capability has been fundamental in supporting flexible and remote working models, ensuring that devices remain secure, patched and compliant whether they are used on-campus or at home. Importantly, this approach underpins the University's Cyber Essentials compliance by enforcing required standards, strengthening the overall security posture, and supporting eligibility for research funding, tenders, and project bids where Cyber Essentials certification is a prerequisite, whilst also reducing institutional risk. Since the initial implementation, many of the anticipated benefits have been realised, including improved visibility of the device estate, greater standardisation, and reduced operational overheads associated with device provisioning and support. Building on this foundation, USW now aims to progress to the next phase of endpoint evolution by adopting cloud-native capabilities delivered through cloud-based management. This includes the adoption of advanced virtualisation delivery models such as Desktop as a Service (DaaS). IT Services must shift focus from reactive, day-to-day support toward higher-value strategic activity. Currently, much of the team's effort is reactive; however, with sufficient capacity in place, Intune analytics, telemetry, and proactive remediation capabilities can be used more effectively to identify and resolve issues before they impact users. Expanding this model will also broaden skills coverage in specialist areas and enable faster, more reliable device provisioning, including efficiencies gained in zero-touch deployment. We require an operating model that provides flexible capacity to scale in response to fluctuating demand-such as term time, major projects that require Cyber Essentials, and new service rollouts-while modernising the operation of Intune to securely scale the endpoint estate, meet compliance requirements, reduce operational risk, and maintain strategic control without overburdening internal teams. This approach will enable the delivery of key benefits across our strategic programme over the next three years. The Supplier will provide a shared Windows endpoint management and application delivery service that augments USW's internal capability and accelerates our cloud first approach. Operating within USW's Microsoft Intune-centred ecosystem, the service will augment day to day operations, streamline application enablement (including streamed delivery where appropriate), support Cyber Essentials compliance at scale, and expand application streaming and virtualisation capacity. USW retains strategic design approval and governance; the Supplier leads operational execution, service reporting, and continuous improvement. Please find a link to the portal below for access to the tender documentation . https://etenderwales.ukp.app.jaggaer.com/go/07096176019D25BB1073
Lot Information
Lot 1
Renewal: University of South Wales will have the ability to extend the initial 3-year term by a further 2-years in 1-year increments.
Planning Information
Completion of the preliminary market engagement questionnaire via the below link https://etenderwales.ukp.app.jaggaer.com/go/82528870019B0D927823 If etenderwales hasn't previously been used, please sign up via the below link. https://etenderwales.bravosolution.co.uk/esop/guest/login.do Engagement will close on the 16/01/26
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05f411
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/027693-2026
- Current Stage
- Tender
- All Stages
- Planning, Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Competitive flexible procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £2,833,333 £1M-£10M
- Lots Value
- £2,833,333 £1M-£10M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 26 Mar 20261 weeks ago
- Submission Deadline
- 17 Apr 20262 weeks to go
- Future Notice Date
- 28 Feb 2026Expired
- Award Date
- Not specified
- Contract Period
- 7 Jun 2026 - 7 Jun 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNIVERSITY OF SOUTH WALES
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- PONTYPRIDD
- Postcode
- CF37 1DL
- Post Town
- Cardiff
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL5 South East Wales
- Small Region (ITL 3)
- TLL51 Central Valleys and Bridgend
- Delivery Location
- TLL Wales, TLL15 Central Valleys
-
- Local Authority
- Rhondda Cynon Taf
- Electoral Ward
- Treforest
- Westminster Constituency
- Pontypridd
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/027693-2026
26th March 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/082628-2025
12th December 2025 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/082089-2025
11th December 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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