Tender

Device and Application Management

UNIVERSITY OF SOUTH WALES

This public procurement record has 3 releases in its history.

Tender

26 Mar 2026 at 09:44

PlanningUpdate

12 Dec 2025 at 16:03

Planning

11 Dec 2025 at 14:54

Summary of the contracting process

The University of South Wales is currently in the tender stage for a significant project titled "Device and Application Management". This project falls within the IT services industry category and is located in Pontypridd, United Kingdom, under Welsh devolved regulations. The procurement method is an open and competitive flexible procedure due to urgency, aiming for accelerated execution. Key deadlines include bid submissions by 17th April 2026, end of the enquiry period on 10th April 2026, and award completion by 26th May 2026. The initiative focuses on transitioning to a cloud-managed device management model using Microsoft Intune, a strategic shift aligned with the University’s Digital Strategy to support flexible and remote working models while enhancing security compliance.

This tender presents lucrative opportunities for businesses specialising in IT services, consulting, software development, Internet, and support. Companies with expertise in device management, cloud-native capabilities, and application delivery are well-positioned to compete. The project offers a £3.4 million gross value, with a focus on leveraging advanced virtualisation models such as Desktop as a Service (DaaS), intensifying endpoint management and application provisioning using Intune. Suppliers can expect to contribute to day-to-day operations and strategic programme delivery while ensuring compliance with Cyber Essentials. Firms embracing innovation and capable of scaling services rapidly will find this an attractive opportunity for business growth, enhancing their portfolio through strategic engagement with a reputable educational institution.

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How relevant is this notice?

Notice Title

Device and Application Management

Notice Description

In the first quarter of 2021, IT Services began its transition to a cloud-managed device management model through the adoption of Microsoft Intune. This marked a strategic shift away from traditional, on-premise device management toward a more secure, scalable, and resilient cloud-based approach for managing the University's Windows device estate. The primary objective was to establish a consistent and centrally managed platform capable of supporting our user base, while reducing reliance on campus-bound infrastructure and manual configuration. In line with the University's Digital Strategy, Microsoft Intune enables the consistent enforcement of security, configuration, and compliance policies across all managed devices, regardless of location. This capability has been fundamental in supporting flexible and remote working models, ensuring that devices remain secure, patched and compliant whether they are used on-campus or at home. Importantly, this approach underpins the University's Cyber Essentials compliance by enforcing required standards, strengthening the overall security posture, and supporting eligibility for research funding, tenders, and project bids where Cyber Essentials certification is a prerequisite, whilst also reducing institutional risk. Since the initial implementation, many of the anticipated benefits have been realised, including improved visibility of the device estate, greater standardisation, and reduced operational overheads associated with device provisioning and support. Building on this foundation, USW now aims to progress to the next phase of endpoint evolution by adopting cloud-native capabilities delivered through cloud-based management. This includes the adoption of advanced virtualisation delivery models such as Desktop as a Service (DaaS). IT Services must shift focus from reactive, day-to-day support toward higher-value strategic activity. Currently, much of the team's effort is reactive; however, with sufficient capacity in place, Intune analytics, telemetry, and proactive remediation capabilities can be used more effectively to identify and resolve issues before they impact users. Expanding this model will also broaden skills coverage in specialist areas and enable faster, more reliable device provisioning, including efficiencies gained in zero-touch deployment. We require an operating model that provides flexible capacity to scale in response to fluctuating demand-such as term time, major projects that require Cyber Essentials, and new service rollouts-while modernising the operation of Intune to securely scale the endpoint estate, meet compliance requirements, reduce operational risk, and maintain strategic control without overburdening internal teams. This approach will enable the delivery of key benefits across our strategic programme over the next three years. The Supplier will provide a shared Windows endpoint management and application delivery service that augments USW's internal capability and accelerates our cloud first approach. Operating within USW's Microsoft Intune-centred ecosystem, the service will augment day to day operations, streamline application enablement (including streamed delivery where appropriate), support Cyber Essentials compliance at scale, and expand application streaming and virtualisation capacity. USW retains strategic design approval and governance; the Supplier leads operational execution, service reporting, and continuous improvement. Please find a link to the portal below for access to the tender documentation . https://etenderwales.ukp.app.jaggaer.com/go/07096176019D25BB1073

Lot Information

Lot 1

Renewal: University of South Wales will have the ability to extend the initial 3-year term by a further 2-years in 1-year increments.

Planning Information

Completion of the preliminary market engagement questionnaire via the below link https://etenderwales.ukp.app.jaggaer.com/go/82528870019B0D927823 If etenderwales hasn't previously been used, please sign up via the below link. https://etenderwales.bravosolution.co.uk/esop/guest/login.do Engagement will close on the 16/01/26

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f411
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027693-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£2,833,333 £1M-£10M
Lots Value
£2,833,333 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Mar 20261 weeks ago
Submission Deadline
17 Apr 20262 weeks to go
Future Notice Date
28 Feb 2026Expired
Award Date
Not specified
Contract Period
7 Jun 2026 - 7 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF SOUTH WALES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 1DL
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL Wales, TLL15 Central Valleys

Local Authority
Rhondda Cynon Taf
Electoral Ward
Treforest
Westminster Constituency
Pontypridd

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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