Tender

Electric Metering Services

THAMES WATER UTILITIES LIMITED

This public procurement record has 3 releases in its history.

TenderUpdate

13 Jan 2026 at 09:44

TenderUpdate

07 Jan 2026 at 15:12

Tender

11 Dec 2025 at 15:06

Summary of the contracting process

Thames Water Utilities Limited is seeking to engage a partner for comprehensive Electric Metering Services across its portfolio. This procurement, tagged under the services category, covers meter operations, data collection, and data aggregation to ensure reliable electricity metering infrastructure. The contracting authority, located in Reading, UK, is managing this selective procurement through a competitive flexible procedure. The engagement is expected to align with strategic objectives by October 2026 and extend until at least October 2029, with potential extensions up to nine years. The invitation to proceed to the next procurement stage required expressions of interest by 14 January 2026, with related enquiries also closed by that date. The ITN (Invitation to Negotiate) process includes several stages such as bidder clarification, shortlisting, and presentations leading up to a potential contract signature by June 2026.

This tender offers significant business growth opportunities for companies specialising in utility services, particularly those experienced in managing electricity metering systems, data handling, and related technical services. The contract's high value of approximately £4.8 million underscores its strategic importance. With an emphasis on quality and commercial viability, this tender is particularly suited for SMEs that can meet technical, cost, and legal criteria. Innovative contractual solutions and high-performance delivery are expected, providing an advantageous platform for companies looking to enhance their market presence and demonstrate their capabilities in complex, large-scale utility operations.

How relevant is this notice?

Notice Information

Notice Title

Electric Metering Services

Notice Description

Thames Water Utilities Limited is seeking to appoint a partner to deliver comprehensive electricity metering services across its portfolio. The appointed partner will be responsible for providing meter operator, data collection, and data aggregation services, ensuring the continued reliability and efficiency of Thames Water's electricity metering infrastructure. The scope of this specification covers the provision of electricity metering services for 100% of Thames Water's electric metering portfolio. The successful partner must be suitably accredited and demonstrate compliance with all relevant electricity metering standards. In addition to technical competence, the partner is expected to be proactive in contractual innovation and deliver high-quality performance throughout the contract period. The contract will encompass all aspects of meter operation, data collection, and data aggregation, with a focus on supporting Thames Water's operational and strategic objectives Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 9th January 2026, at 10am.

Lot Information

Lot 1

Options: The full scope of the services to be provided and any options that may be considered throughout the term of the agreement, is set out in the Specification issued within the Invitation to Negotiate (ITN) document

Renewal: Options (at Thames Water's discretion) to twice extend for a further term of three years for a total maximum term of 9 years. This would be subject to satisfactory reviews on price and Service Provider performance and no material change to the financial standing of the Service Provider. The Term of the Agreement may be subject to change if unforeseen changes to the business occur.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f418
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002499-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

38 - Laboratory, optical and precision equipments (excl. glasses)

50 - Repair and maintenance services

65 - Public utilities


CPV Codes

38554000 - Electricity meters

50411300 - Repair and maintenance services of electricity meters

65300000 - Electricity distribution and related services

Notice Value(s)

Tender Value
£4,800,000 £1M-£10M
Lots Value
£4,800,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jan 20266 days ago
Submission Deadline
14 Jan 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Oct 2026 - 31 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THAMES WATER UTILITIES LIMITED
Contact Name
Not specified
Contact Email
procurement.support.centre@thameswater.co.uk
Contact Phone
Not specified

Buyer Location

Locality
READING
Postcode
RG1 8DB
Post Town
Reading
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
TLI London, TLJ South East (England)

Local Authority
Reading
Electoral Ward
Thames
Westminster Constituency
Reading Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05f418-2026-01-13T09:44:54Z",
    "date": "2026-01-13T09:44:54Z",
    "ocid": "ocds-h6vhtk-05f418",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-02366661",
            "name": "THAMES WATER UTILITIES LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "02366661"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PNQQ-4647-DTCV"
                }
            ],
            "address": {
                "streetAddress": "Clearwater Court",
                "locality": "Reading",
                "postalCode": "RG1 8DB",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ11"
            },
            "contactPoint": {
                "email": "procurement.support.centre@thameswater.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "privateUtility",
                        "scheme": "UK_CA_TYPE",
                        "description": "Private utility"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-02366661",
        "name": "THAMES WATER UTILITIES LIMITED"
    },
    "tender": {
        "id": "FA2351",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Electric Metering Services",
        "description": "Thames Water Utilities Limited is seeking to appoint a partner to deliver comprehensive electricity metering services across its portfolio. The appointed partner will be responsible for providing meter operator, data collection, and data aggregation services, ensuring the continued reliability and efficiency of Thames Water's electricity metering infrastructure. The scope of this specification covers the provision of electricity metering services for 100% of Thames Water's electric metering portfolio. The successful partner must be suitably accredited and demonstrate compliance with all relevant electricity metering standards. In addition to technical competence, the partner is expected to be proactive in contractual innovation and deliver high-quality performance throughout the contract period. The contract will encompass all aspects of meter operation, data collection, and data aggregation, with a focus on supporting Thames Water's operational and strategic objectives Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 9th January 2026, at 10am.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "38554000",
                        "description": "Electricity meters"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50411300",
                        "description": "Repair and maintenance services of electricity meters"
                    },
                    {
                        "scheme": "CPV",
                        "id": "65300000",
                        "description": "Electricity distribution and related services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 5800000,
            "amount": 4800000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "* Indicative timeline. ITN Issue o Issue of Invitation to Negotiate (ITN) for completion * Deadline for Bidder Questions o All ITN-related questions to be submitted by bidders * Deadline for Response to Bidders o Thames Water responds to bidder questions * ITN Submission o Deadline for bidders to submit completed ITN * Bidder Clarification & Resubmission o Clarifications from Thames Water on ITN submissions and resubmissions (as required) * Shortlisting o Two suppliers will be shortlisted after ITN Stage 2 * Presentations, Demos, Scenarios o Shortlisted bidders present to Thames Water, including follow-up questions * Contracting o Agreement of Terms and Conditions between shortlisted bidders and Thames Water * Contract Award o Assessment summaries and award notice issued; standstill period complete * Contract Signature o Contract issued via DocuSign for both parties to sign * Mobilisation/Implementation o Implementation of agreement"
        },
        "mainProcurementCategory": "services",
        "specialRegime": [
            "utilities"
        ],
        "aboveThreshold": true,
        "submissionMethodDetails": "To gain access to the PSQ documents, please fill out the details from the following link https://forms.office.com/e/wRtn5YC0W7",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "expressionOfInterestDeadline": "2026-01-14T10:00:00Z",
        "enquiryPeriod": {
            "endDate": "2026-01-14T10:00:00Z"
        },
        "awardPeriod": {
            "endDate": "2026-06-30T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 5800000,
                    "amount": 4800000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 60,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 35,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Legal",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 60,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 35,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Legal",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical",
                            "numbers": [
                                {
                                    "number": 60,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "numbers": [
                                {
                                    "number": 35,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Legal",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-10-30T00:00:00Z",
                    "endDate": "2029-10-31T23:59:59Z",
                    "maxExtentDate": "2035-10-31T23:59:59Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Options (at Thames Water's discretion) to twice extend for a further term of three years for a total maximum term of 9 years. This would be subject to satisfactory reviews on price and Service Provider performance and no material change to the financial standing of the Service Provider. The Term of the Agreement may be subject to change if unforeseen changes to the business occur."
                },
                "hasOptions": true,
                "options": {
                    "description": "The full scope of the services to be provided and any options that may be considered throughout the term of the agreement, is set out in the Specification issued within the Invitation to Negotiate (ITN) document"
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "082102-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/082102-2025",
                "datePublished": "2025-12-11T15:06:50Z",
                "format": "text/html"
            },
            {
                "id": "001148-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/001148-2026",
                "datePublished": "2026-01-07T15:12:14Z",
                "format": "text/html"
            },
            {
                "id": "002499-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/002499-2026",
                "datePublished": "2026-01-13T09:44:54Z",
                "format": "text/html"
            }
        ],
        "amendments": [
            {
                "id": "001148-2026",
                "description": "Please note the deadline to submit your PSQ is now Tuesday 13th January 2026 at 10 am. Any clarifications need to be sent in by Monday 12th January 2026, 10 am."
            },
            {
                "id": "002499-2026",
                "description": "Please note the deadline to submit your PSQ is now Wednesday 14th January 2026 at 10 am. Any clarifications need to be sent in by Wednesday 14th January 2026 at 10 am."
            }
        ]
    },
    "language": "en"
}