Notice Information
Notice Title
Cortex support & Maintenance, health check & major event cover
Notice Description
The supplier will be providing support and maintenance, health checks and major event cover for our control room software Cortex for a three year term. The Emergency Services Network (ESN) project has been formally resumed at a national level under the direction of the Home Office, with delivery currently anticipated in 2028/2029. Until such time as further guidance and best practice standards are issued by the Home Office, it is necessary to maintain continuity of service through the existing ICCS supplier. A change of supplier at this stage would impose disproportionate cost. Such activity would result in duplication of expenditure and operational disruption, without delivering commensurate benefit, given the impending transition to ESN.
Procurement Information
The Emergency Services Mobile Communications Programme (ESMCP), led by the Home Office, is expected to take effect in 2029. In order to maintain continuity of secure and effective communications over Airwave during the transition period, TVP requires a three-year contractual arrangement with our incumbent supplier. This interim contract will ensure sufficient software capability and provide a managed pathway towards adoption of the ESMCP's designated supplier for future emergency services communications.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05f5c9
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/082928-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK5 - Transparency Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72261000 - Software support services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £520,000 £500K-£1M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 15 Dec 20252 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 15 Dec 20252 months ago
- Contract Period
- 14 Feb 2026 - 13 Feb 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE CHIEF CONSTABLE OF THAMES VALLEY POLICE
- Additional Buyers
- Contact Name
- Not specified
- Contact Email
- procurement@hampshire.police.uk, pst@thamesvalley.police.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- KIDLINGTON
- Postcode
- OX5 1NZ
- Post Town
- Oxford
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ3 Hampshire and Isle of Wight
- Small Region (ITL 3)
- TLJ35 South Hampshire
- Delivery Location
- Not specified
-
- Local Authority
- Eastleigh
- Electoral Ward
- Eastleigh Central
- Westminster Constituency
- Eastleigh
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/082928-2025
15th December 2025 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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