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Colville Heat Network - Metering and Billing Services Contract

London Borough of Hackney

This public procurement record has 1 release in its history.

Tender

18 Dec 2025 at 12:26

UK4 - Tender Notice
Summary of the contracting process

The London Borough of Hackney has initiated a procurement process for the "Colville Heat Network - Metering and Billing Services Contract," targeting the energy and utilities industry. This contract aims to secure a specialist provider to handle metering and billing services for the Colville Heat Network, covering data management, customer billing, and more. Located in Hackney, London, this tender is at the "tender" stage of procurement, with an expression of interest deadline set for 2nd February 2026, and an anticipated contract period from 22nd April 2026 to 30th June 2040. The procurement follows a multi-stage competitive flexible procedure, inviting requests to participate rather than full tenders initially, and plans to shortlist up to five suppliers for the invitation to tender stage.

This contract presents significant business opportunities, particularly for companies specialising in utility services, energy metering, and customer billing systems. It is ideal for businesses experienced in delivering long-term metering and billing services, particularly those capable of complying with regulatory standards and managing complex data systems. The procurement method is a selective procedure favouring businesses that can meet specific economic, technical, and service delivery criteria, making it a compelling opportunity for small and medium-sized enterprises (SMEs) seeking to establish or expand their presence in the public sector utility services market.

How relevant is this notice?

Notice Information

Notice Title

Colville Heat Network - Metering and Billing Services Contract

Notice Description

Hackney Council is seeking to appoint a specialist utility services provider to deliver a long-term Metering and Billing (M&B) service for the Colville Heat Network. The contract will cover the full lifecycle of metering and billing operations, including data management, customer billing, payment collection, customer service, and regulatory compliance. The appointed supplier will work closely with Hackney's DBOM (Design, Build, Operate and Maintain) contractor to ensure efficient service delivery to around 1,300 residential and commercial connections across the Colville and Britannia developments. The contract will be for an initial term of 8 years, with options to extend up to 14 years in total.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f8fc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084326-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

38 - Laboratory, optical and precision equipments (excl. glasses)

50 - Repair and maintenance services

65 - Public utilities

CPV Codes

38551000 - Energy meters

50324100 - System maintenance services

65500000 - Meter reading service

Notice Value(s)

Tender Value
£800,000 £500K-£1M
Lots Value
£800,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Dec 20258 months ago
Submission Deadline
22 Jan 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
22 Apr 2026 - 30 Jun 2040 Over 5 years
Recurrence
2039-07-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Hackney
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HACKNEY
Postcode
E8 1DY
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI41 Hackney and Newham
Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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