Enterprise Content Management Product Selection

{
    "tag": [
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    "id": "ocds-h6vhtk-0601e3-2026-01-08T13:29:55Z",
    "date": "2026-01-08T13:29:55Z",
    "ocid": "ocds-h6vhtk-0601e3",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-COH-02366661",
            "name": "THAMES WATER UTILITIES LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "02366661"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PNQQ-4647-DTCV"
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            "address": {
                "streetAddress": "Clearwater Court",
                "locality": "Reading",
                "postalCode": "RG1 8DB",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ11"
            },
            "contactPoint": {
                "email": "procurement.support.centre@thameswater.co.uk"
            },
            "roles": [
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                "classifications": [
                    {
                        "id": "privateUtility",
                        "scheme": "UK_CA_TYPE",
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                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-COH-02366661",
        "name": "THAMES WATER UTILITIES LIMITED"
    },
    "tender": {
        "id": "TC2417",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Enterprise Content Management Product Selection",
        "description": "Thames Water Utilities Limited seeks to procure an Enterprise Content Management (ECM) platform. The scope excludes implementation or professional services The ECM solution will manage unstructured and semi-structured content including documents, records, emails, images, and collaboration artifacts, with robust governance, security, retention and discovery capabilities. The Authority intends to award a single contract covering software subscription/licenses. Thames Water reserves the right to refine the award criteria. Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is Monday, 2 Frbruary 2026, at 10 am.",
        "status": "active",
        "items": [
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                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
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                "deliveryAddresses": [
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                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
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                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
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                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 6000000,
            "amount": 5000000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "Thames Water Utilities Limited (\"the Authority\") will award the contract using a Competitive Flexible Procedure comprising a pre qualification stage, successive tendering rounds with negotiation, presentation and a final submission."
        },
        "mainProcurementCategory": "goods",
        "specialRegime": [
            "utilities"
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        "aboveThreshold": true,
        "submissionMethodDetails": "Please fill out this form to gain access to the PSQ documents. https://forms.office.com/e/ZBHfT3K4bT",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
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        "expressionOfInterestDeadline": "2026-02-02T10:00:00Z",
        "enquiryPeriod": {
            "endDate": "2026-01-23T17:00:00Z"
        },
        "awardPeriod": {
            "endDate": "2026-04-30T23:59:59+01:00"
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        "lots": [
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                    "amount": 5000000,
                    "currency": "GBP"
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                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical",
                            "description": "The contract will be awarded based on an evaluation: Solution Capability - Ability of the ECM platform to meet Thames Water's core requirements for managing enterprise content, including governance, security, retention, and discovery. Integration & Compatibility - Seamless interoperability with existing Thames Water systems and support for future scalability. Compliance & Security - Adherence to UK data protection regulations and robust security features to safeguard sensitive information. User Experience - Intuitive and accessible interface for end-users and administrators, supporting efficient adoption. Support & Sustainability - Vendor's ability to provide ongoing support, updates, and ensure long-term viability of the solution.",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Commercial",
                            "description": "Total Cost of Ownership (TCO) - Assessment of overall cost including licensing, support, and any future scalability costs. Pricing Structure & Transparency - Clarity and competitiveness of pricing model (subscription/licensing terms, renewal costs, and any additional charges). Value for Money - Balance between cost and the quality of solution offered, ensuring best economic advantage for Thames Water. Contractual Flexibility - Ability to accommodate changes in scope, extensions, and options without disproportionate cost impact. Risk & Financial Stability - Supplier's financial health and ability to deliver long-term commitments without undue risk.",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
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                "contractPeriod": {
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                    "endDate": "2031-04-30T23:59:59+01:00",
                    "maxExtentDate": "2033-04-29T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Thames Water envisages that the contract will be awarded for an initial term of 3 years with options to extend by 1 year or longer, up to a maximum overall term of 8 years."
                },
                "hasOptions": true,
                "options": {
                    "description": "The full scope of the services to be provided and any options that may be considered throughout the term of the agreement, is set out in the Specification issued within the Invitation to Negotiate (ITN) document."
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "001467-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/001467-2026",
                "datePublished": "2026-01-08T13:29:55Z",
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