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OPX Support Services

STUDENT LOANS COMPANY

This public procurement record has 3 releases in its history.

Award

27 Feb 2026 at 15:28

UK7 - Contract Details Notice
Award

13 Jan 2026 at 12:08

UK6 - Contract Award Notice
Award

09 Jan 2026 at 14:05

UK5 - Transparency Notice
Summary of the contracting process

The Student Loans Company, a public authority within the central government located in Darlington, United Kingdom, has completed the procurement process titled "OPX Support Services," which pertains to support services for the OPX software solution. The direct award was made to DeskOPX Ltd, an SME based in London, due to the exclusive intellectual property rights held by the supplier. The contract commenced on 23rd January 2026 and is set to conclude on 30th November 2028, covering the software support within the Glasgow region. As part of the procurement process, key documents and metrics including incident response and resolution times have been agreed upon.

This contract offers substantial growth opportunities for businesses specialising in software support services as evidenced by the CPV classification code 72261000. Companies with technical expertise and exclusive rights to specific software solutions, such as DeskOPX Ltd, are well-positioned to benefit from such direct procurement methods. Moreover, this tender underscores the potential for similar SMEs to secure contracts in the software support sector, leveraging intellectual property and technical specialisation to create unique business opportunities within public sector procurement frameworks in the UK.

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Notice Information

Notice Title

OPX Support Services

Notice Description

Support for OPX software solution

Procurement Information

Schedule 5 PA23 - point 5 5 The following conditions are met in relation to the public contract- (a)due to a particular supplier having intellectual property rights or other exclusive rights, only that supplier can supply the goods, services or works required, and (b)there are no reasonable alternatives to those goods, services or works.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0602e8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/018055-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£450,000 £100K-£500K
Contracts Value
£450,000 £100K-£500K

Notice Dates

Publication Date
27 Feb 20266 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Jan 20267 months ago
Contract Period
23 Jan 2026 - 30 Nov 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY
Additional Buyers

Student Loans Company

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DARLINGTON
Postcode
DL1 1RW
Postcode Area
Darlington
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC33 Darlington
Delivery Location
Not specified
Local Authority
Darlington
Electoral Ward
Red Hall & Lingfield
Westminster Constituency
Darlington

Supplier Information

Number of Suppliers
1
Supplier Name

DESKOPX LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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