Award

AT1121 - BTS Mechanical Services

LUTON COUNCIL

This public procurement record has 2 releases in its history.

Award

13 Jan 2026 at 09:20

Tender

12 Jan 2026 at 14:37

Summary of the contracting process

Luton Council has initiated a comprehensive procurement process titled "AT1121 - BTS Mechanical Services", focusing on the industry category of repair and maintenance services within the UK. This process, managed via an open procedure, involves the setting up of a framework for mechanical and electrical services applicable to various residential and commercial installations in the region of UKH21. The procurement stage is currently in the award phase, with the contract set to run from 1st April 2023 to 31st March 2027. Key services included are domestic gas servicing, domestic boiler replacement, communal boiler servicing, maintenance, and water treatment services. Active awards have been made to suppliers such as Heat treat Limited, Aaron Services Limited, CME Heating Limited, and Helmore Industrial Water Treatment Limited.

This tender presents significant opportunities for business growth, especially for small and medium enterprises (SMEs) specialising in gas appliance maintenance, boiler installation, and water treatment work. Businesses that are part of the Water Management Society or Legionella Control Association, and who possess the necessary Gas Safe registration, are well-positioned to benefit. The framework allows for further competition and mini-bid competitions, ensuring continued opportunities across critical service requirements. Successful bidders not only gain access to a substantial contract volume but also the potential for additional specialised projects through contingent provisions, fostering growth and a steady pipeline of work over the contract period.

How relevant is this notice?

Notice Information

Notice Title

AT1121 - BTS Mechanical Services

Notice Description

Luton Council FTS Open Tender Framework procurement for Mechanical Services Support: Domestic Gas Servicing and Associated Work, Domestic Boiler Replacement and Associated Work, Communal Boiler Servicing; Maintenance and Mechanical, Water Treatment Services and Associated Works.

Lot Information

LOT 1 - DOMESTIC GAS SERVICING AND MAINTENANCE

Luton Council FTS Open Tender Framework procurement for Mechanical Services Support: Domestic Gas Servicing and Associated Work, Domestic Boiler Replacement and Associated Work, Communal Boiler Servicing; Maintenance and Mechanical, Water Treatment Services and Associated Works.

LOT 2 - DOMESTIC BOILER REPLACEMENT

Luton Council's Building & Technical Services department (BTS) are tendering the opportunity for suitably qualified and experienced contractors to back up our own team of engineers to deliver an efficient emergency, void and cyclical boiler replacement and heating upgrades. We maintain and service around 7000 boilers per year with typical replacements of 450 boilers per year, although it should be noted, this tender is to provide BTS with support contractors for boiler replacements and heating upgrades that they cannot commit to themselves. Boiler replacements and heating upgrades will be offered to contractors on an 'urgent install' basis that requires same day/next day response, void boiler replacements that require completion in line with the strict void timeline for re-letting and cyclical replacement program. There is no guarantee of works being issued on this contract. BTS intend to award up to 8 contractors, in ranking order, to this contract that may be offered boiler replacement and heating upgrades as detailed above. The, up to 8, contractors awarded to this Lot contract may be invited to tender for additional works via Further Competition (Quick Quote) process. These additional works may be specialised areas requiring different qualifications, have specific contract requirements/need or may necessitate different rates. They will, however, come under the remit of works that require domestic Gas Safe registration. Please note, if works can also be carried out by suppliers from other lots, they may also be invited to tender. Likewise, suppliers on this lot may be invited to tender for works associated with a different lot. These Further Competition (Quick Quote) tenders may require completion and return within 2 weeks. All Works may be subject to an audit by independent auditor.

LOT 3 - COMMUNAL BOILER SERVICING , INSTALLATION AND ASSOCIATED WORKS

Luton Council's Building & Technical Services department (BTS) are tendering the opportunity for a suitably qualified and experienced contractors to provide communal boiler servicing and maintenance of our communal mechanical services and responsive repairs. A 24 hours a day, 365 days a year service is required in provide our tenants with a constant source of heating and hot and cold water. There is no guarantee of works being issued on this contract. BTS intend to award up to 5 contractors, in ranking order, to this contract that may be offered communal boiler servicing and mechanical services repairs and upgrades, as detailed above. The, up to 5, contractors awarded to this Lot contract may be invited to tender for additional works via Further Competition (Quick Quote) process. These additional works may be specialised areas requiring different qualifications, have specific contract requirements/need or may necessitate different rates. They will, however, come under the remit of works that require non-domestic Gas Safe registration. Please note, if works can also be carried out by suppliers from other lots, they may also be invited to tender. Likewise, suppliers on this lot may be invited to tender for works associated with a different lot. These Further Competition (Quick Quote) tenders may require completion and return within 2 weeks.

LOT 4 - WATER TREATMENT SERVICES AND ASSOCIATED WORKS

Luton Council's Building & Technical Services department (BTS) are tendering the opportunity for suitably qualified and experienced specialist Water Treatment Service Provider to be appointed to ensure adequate monitoring, along with preventative and remedial works, is carried out to Luton Council housing stock's water systems. The Water Treatment Service Provider will have responsibility for the supply of water treatment chemicals, information on their application, an analytical service and such advice and support as may be necessary to ensure safe and effective water treatment. The Water Treatment Service Provider is responsible for providing the BTS Contract Officer and Responsible Manager with advice and guidance on items applicable to the housing stock in order to ensure full compliance with current regulation. The Water Treatment Service Provider has responsibility for carrying out routine cleaning and disinfection of relevant plant, equipment and facilities, or confirming that this has been carried out satisfactorily by others. The Water Treatment Service Provider will carry out routine tasks such as monthly temperature recording and flushing of little used outlets. The Water Treatment Service Provider will record these findings and submit records to the BTS Contract Officer. The Water Treatment Service Provider will meet with the BTS Contract Officer, or representative, on a quarterly basis to discuss contract progress, any on site issues and to advise on current compliancy. The Water Treatment Service Provider will liaise with the BTS Contract Officer to ensure a robust Emergency Action Plan is in place should a diagnosis of Legionella be reported involving a tenant, resident or Luton Council staff member. The Water Treatment Service Provider will provide a 24 hour, 365 day service in the event of BTS instigating the Emergency Action Plan. The Water Treatment Service Provider will take comprehensive action to ensure all appropriate policies, procedures and protocol is followed to safeguard tenants, residents and Luton Council staff members as would be expected by regulation and HSE guidance. This would involve immediate and appropriate sampling, pasteurisation, chlorination or temporary decommission of plant, services or supplies. The Water Treatment Service Provider must be either part of Water Management Society or Legionella Control Association and hold a valid WRAS and Legionella Treatment certificate. The Water Treatment Service Provider awarded to this contract may be invited to tender for additional works via a Further Competition process, including Further Competition tenders from other lots that have a water hygiene/treatment element. Likewise, suppliers on other lots may be invited to tender for works associated with this lot. These further competition tenders may require completion and return within 2 weeks.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0603d1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002481-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

50 - Repair and maintenance services


CPV Codes

45232141 - Heating works

45232430 - Water-treatment work

45331110 - Boiler installation work

50000000 - Repair and maintenance services

50531200 - Gas appliance maintenance services

Notice Value(s)

Tender Value
£14,600,000 £10M-£100M
Lots Value
£14,500,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£16,292,795 £10M-£100M

Notice Dates

Publication Date
13 Jan 20266 days ago
Submission Deadline
13 Jan 2026Expired
Future Notice Date
Not specified
Award Date
25 Jul 20232 years ago
Contract Period
31 Mar 2023 - 31 Mar 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active, Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LUTON COUNCIL
Contact Name
Procurement
Contact Email
procurement@luton.gov.uk
Contact Phone
+44 1582547058

Buyer Location

Locality
LUTON
Postcode
LU1 2BQ
Post Town
Luton
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
TLH21 Luton

Local Authority
Luton
Electoral Ward
Central
Westminster Constituency
Luton South and South Bedfordshire

Supplier Information

Number of Suppliers
4
Supplier Names

AARON SERVICES

CME HEATING

HEAT TREAT

HELMORE INDUSTRIAL WATER TREATMENT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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