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Door Entry Services

Connexus Homes Limited

This public procurement record has 5 releases in its history.

Award

30 Jul 2026 at 09:46

UK7 - Contract Details Notice
Award

25 Jun 2026 at 11:28

UK6 - Contract Award Notice
TenderUpdate

13 Feb 2026 at 16:05

UK4 - Tender Notice
TenderUpdate

06 Feb 2026 at 10:05

UK4 - Tender Notice
Tender

14 Jan 2026 at 12:05

UK4 - Tender Notice
Summary of the contracting process

Connexus Homes Limited procured door entry and intercom services for its housing sites in Shropshire and Herefordshire. The requirement covers annual servicing, minor repairs, emergency call-outs, and installing or replacing door entry and intercom systems. Connexus uses the CAME KMS access-control system to manage and secure access across its properties, and the contractor is expected to maintain those systems and install and maintain Intratone systems. The procurement is for building-installation repair and maintenance, electronic security locks, door locks and security-system engineering. Connexus identified 146 door entry systems across the two counties, with some systems located in the same blocks. The work is categorised as services and concerns housing access and security infrastructure.

The procurement is complete and both lots were awarded to Sureserve Compliance Fire Limited on 22 April 2026. The Shropshire lot was awarded at £222,603 gross and the Herefordshire lot at £427,397 gross; the contract values are the same. Connexus used an open procedure, with quality written submissions weighted at 70% and price at 30% for each lot. The tender deadline was 20 February 2026 at 12:00 noon, with award decisions due by 23 February 2026. Contracts were signed on 27 July 2026 and run from 24 August 2026 to 23 August 2028, with an option to extend for three further years following satisfactory annual performance reviews, up to 23 August 2031.

This award shows a defined requirement for a specialist access-control and door-entry maintenance provider serving a sizeable housing portfolio across two neighbouring counties. A credible competitor would need practical experience maintaining CAME KMS systems, together with the capability to install and maintain Intratone equipment. It would also need to deliver planned annual servicing, responsive minor repairs, emergency call-outs and replacement or new installation work across multiple housing sites, including blocks containing several systems. The evaluation placed substantially greater emphasis on the quality of the written submission than on price, so future competitors should be able to explain a robust service approach, technical competence, response arrangements and reliable delivery across a dispersed property estate. Both lots were identified as suitable for SMEs.

How relevant is this notice?

Notice Information

Notice Title

Door Entry Services

Notice Description

We are seeking to procure a contractor to provide maintenance and services for our door entry systems across our sites. This includes annual servicing, minor repairs, emergency callouts, and the installation or replacement of door entry and intercom systems. Connexus currently use CAME KMS access control system to manage and secure access across our properties. Bidders will be expected to demonstrate experience in maintain the CAME systems and to install and maintain Intratone systems. Connexus currently have 146 door entry systems across Shropshire and Herefordshire. Some of which are in same blocks.

Lot Information

Shropshire

Renewal: The contract will run for an initial period of two years with the option to extend for a further three years based on satisfactory annual performance reviews.

Herefordshire

Renewal: The contract will run for an initial period of two years with the option to extend for a further three years based on satisfactory annual performance reviews.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06059b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072013-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

45 - Construction work

50 - Repair and maintenance services

CPV Codes

35120000 - Surveillance and security systems and devices

44521110 - Door locks

44521120 - Electronic security lock

45222300 - Engineering work for security installations

50000000 - Repair and maintenance services

50700000 - Repair and maintenance services of building installations

Notice Value(s)

Tender Value
£650,000 £500K-£1M
Lots Value
£650,000 £500K-£1M
Awards Value
£650,000 £500K-£1M
Contracts Value
£650,000 £500K-£1M

Notice Dates

Publication Date
30 Jul 20261 months ago
Submission Deadline
20 Feb 2026Expired
Future Notice Date
Not specified
Award Date
22 Apr 20264 months ago
Contract Period
24 Aug 2026 - 23 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Connexus Homes Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CRAVEN ARMS
Postcode
SY7 9BW
Postcode Area
Shrewsbury
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG22 Shropshire
Delivery Location
TLG11 Herefordshire, County of, TLG22 Shropshire
Local Authority
Shropshire
Electoral Ward
Craven Arms
Westminster Constituency
South Shropshire

Supplier Information

Number of Suppliers
1
Supplier Name

Sureserve Fire and Electrical Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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