Notice Information
Notice Title
Leisure Member Bespoke Customer Journey Communication System
Notice Description
System implementation to utilise existing available datasets to identify individual member usage and preferences and use API's to channel this data into centralised system. This system will then be used to create automated processes to ensure appropriate communications are sent out to individual members. The value over the term of the contract is PS237,485.00
Lot Information
Lot 1
Options: Potentially: Addition of a new customer journey during the course of the contract term Addition of new touch point communication within an existing customer journey Amendments to content of an existing customer touch point communication Addition of API integration with a new leisure software provider
Renewal: There is the option to extend the term incrementally for a further 12 + 12 months subject to satisfactory contract review and budget availability.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06093c
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/059366-2026
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72268000 - Software supply services
Notice Value(s)
- Tender Value
- £235,200 £100K-£500K
- Lots Value
- £235,200 £100K-£500K
- Awards Value
- £235,200 £100K-£500K
- Contracts Value
- £237,485 £100K-£500K
Notice Dates
- Publication Date
- 24 Jun 20263 weeks ago
- Submission Deadline
- 19 Feb 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 6 Mar 20264 months ago
- Contract Period
- 9 Jun 2026 - 31 Mar 2028 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- BLACKPOOL BOROUGH COUNCIL
- Additional Buyers
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- BLACKPOOL
- Postcode
- FY1 1NB
- Post Town
- Blackpool
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD4 Lancashire
- Small Region (ITL 3)
- TLD42 Blackpool
- Delivery Location
- TLD42 Blackpool
-
- Local Authority
- Blackpool
- Electoral Ward
- Talbot
- Westminster Constituency
- Blackpool South
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/059366-2026
24th June 2026 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/022036-2026
11th March 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/005164-2026
21st January 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/004523-2026
19th January 2026 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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