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1394- Community Housing- Extra Care Services

Community Housing

This public procurement record has 3 releases in its history.

Award

15 Oct 2026 at 09:25

UK7 - Contract Details Notice
Award

26 Mar 2026 at 11:30

UK6 - Contract Award Notice
Tender

22 Jan 2026 at 15:30

UK4 - Tender Notice
Summary of the contracting process

Community Housing appointed a provider for extra-care services at its housing schemes in Worcestershire, on behalf of Worcestershire County Council. The service supports residents aged 55 and over through regulated personal care, planned support based on individual care plans, medication assistance, wellbeing services, and emergency and unplanned responses. It requires a 24-hour on-site presence at each scheme. The work is care and support for older people in extra-care housing, rather than general care provision across the county. The service also encompasses staff training and competency, safe medication management, safeguarding, and compliance with Care Quality Commission requirements. Transfer of Undertakings (Protection of Employment) arrangements were considered in the procurement.

The procurement is complete and the contract was awarded to TLC Care at Home, following an open procedure. The award was made on 26 March 2026. The contract value for the initial two-year term is £600,000 excluding VAT (£720,000 including VAT); three optional one-year extensions could take the total term to five years, with an estimated overall value of £1.5 million excluding VAT. The contract period is recorded as 1 May 2026 to 31 May 2028, with extensions potentially running to 31 May 2031. The tender deadline was 23 February 2026. There was one valid bid. Quality accounted for 100% of the award criteria; economic and technical selection requirements were set out in the tender documents. The opportunity was marked suitable for small and medium-sized businesses.

For suppliers preparing to compete for this buyer’s extra-care provision, a credible offer needs to combine regulated personal care with dependable 24-hour on-site staffing across housing schemes. Providers need to demonstrate they can deliver planned care against individual support plans while also responding safely to emergencies and unplanned requests. Strong capability in medication management, safeguarding, resident wellbeing and staff training and competency is central, alongside compliance with Care Quality Commission regulations. The contract also shows that the requirement is substantial enough to involve continuity and workforce-transfer considerations under TUPE. A small or medium-sized provider can be suitable, but it must be able to sustain consistent service delivery across the schemes and evidence the required economic and technical capacity. Quality was the sole stated award-scoring basis, so service quality needs to be clearly evidenced.

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Notice Information

Notice Title

1394- Community Housing- Extra Care Services

Notice Description

Community Housing carried out a procurement exercise to appoint a single provider to deliver Extra Care services across its schemes in Worcestershire. The procurement was undertaken in accordance with the Procurement Act 2023 and covered regulated personal care, emergency and unplanned response, medication support, and wellbeing services for adults aged 55 and over living in Extra Care housing. The service specification included requirements for a 24/7 on-site presence at each scheme, the delivery of planned care in line with individual support plans, and appropriate responses to emergencies. It also outlined requirements for staff training and competency, medication management, safeguarding, and compliance with Care Quality Commission (CQC) regulations. TUPE arrangements were also considered as part of the procurement process. Community Housing undertook the procurement on behalf of Worcestershire County Council, which was identified as the client for the resulting contract. The procurement related specifically to Extra Care services across Community Housing's schemes, rather than wider care provision throughout Worcestershire.

Lot Information

Lot LOT-0000

Renewal: The contract is for an initial 2 year term, then we 3 x 1 year optional extensions. This means the maximum total term is 5 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060c89
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/097279-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

85 - Health and social work services

CPV Codes

80511000 - Staff training services

80560000 - Health and first-aid training services

80570000 - Personal development training services

85000000 - Health and social work services

85149000 - Pharmacy services

85311100 - Welfare services for the elderly

85311200 - Welfare services for the handicapped

85320000 - Social services

85323000 - Community health services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
£300,000 £100K-£500K
Awards Value
£600,000 £500K-£1M
Contracts Value
£600,000 £500K-£1M

Notice Dates

Publication Date
15 Oct 20261 weeks ago
Submission Deadline
23 Feb 2026Expired
Future Notice Date
Not specified
Award Date
26 Mar 20267 months ago
Contract Period
1 May 2026 - 31 May 2028 2-3 years
Recurrence
2030-10-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Community Housing
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KIDDERMINSTER
Postcode
DY11 7PT
Postcode Area
Dudley
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG12 Worcestershire CC
Delivery Location
TLG1 Herefordshire, Worcestershire and Warwickshire, TLG12 Worcestershire CC
Local Authority
Wyre Forest
Electoral Ward
Foley Park & Hoobrook
Westminster Constituency
Wyre Forest

Supplier Information

Number of Suppliers
1
Supplier Name

TLC Care at Home

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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