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1394- Community Housing- Extra Care Services

Community Housing

This public procurement record has 2 releases in its history.

Award

26 Mar 2026 at 11:30

UK6 - Contract Award Notice
Tender

22 Jan 2026 at 15:30

UK4 - Tender Notice
Summary of the contracting process

Community Housing, in collaboration with Worcestershire County Council, is concluding a public procurement process for "Extra Care Services" designed to support adults aged 55+ within their Worcestershire schemes. This contract focuses on delivering regulated personal care, emergency response, medication support, and wellbeing interventions. The procurement method employed is an open procedure, ensuring transparency and accessibility. The procurement process entered the award stage on 26th March 2026, with a pending contract start date set for 1st May 2026. The allotted contract period spans two years, with options for three subsequent one-year extensions, potentially culminating in 2031. The service location is in the UKG region of the United Kingdom, falling under the healthcare and social services industry category.

This tender represents a significant business growth opportunity for enterprises skilled in health and social work services, particularly those experienced in elderly care. Given the scope of the contract, small to medium-sized enterprises (SMEs), like the pending awardee TLC Care at Home, are well-positioned to compete effectively in this sector due to their adaptability and tailored care services. The role demands high-quality care delivery, collaboration with local health professionals, and compliance with Care Quality Commission standards, making it suitable for businesses with a trained workforce in regulated care environments. Prospective tenderers must be prepared to manage 24/7 onsite operations and facilitate a culture of safety and independence, thus opening avenues for growth through service excellence and strategic partnerships.

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Notice Information

Notice Title

1394- Community Housing- Extra Care Services

Notice Description

Community Housing is procuring a single provider to deliver a comprehensive Extra Care service across its Worcestershire schemes. The contract covers the delivery of regulated personal care, emergency and unplanned response, medication support, and wellbeing-focused interventions for adults aged 55+ living in Extra Care housing. The Provider will maintain a 24/7 onsite presence at each scheme, delivering planned care in line with individual support plans and responding to emergencies within required timescales. The service includes full responsibility for safe medication support in accordance with local policy, including prompting, assisting, and administering medication, accurate MAR recording, and escalation of concerns. The Provider must ensure a trained and competent workforce, meeting all mandatory training, Care Certificate, supervision, and competency requirements set out in the training and care standards brief. The contract also requires effective collaboration with Community Housing's scheme staff, Worcestershire County Council, and health professionals to support continuity of care, safeguarding, risk management, and resident wellbeing. The provider must operate in line with CQC regulatory requirements for personal care, maintain accurate records, and support a culture of safety, dignity, and independence. TUPE will apply to the incoming workforce. It should be noted that Community Housing are the organisation carrying out this procurement and have been given authority to do so by Worcestershire County Council. The eventual contract subsequent from this tender will have Worcestershire County Council as the Client. However this contract is for Extra Care Services currently delivered by Community Housing only, not the wider care provision in the council area.

Lot Information

Lot LOT-0000

Renewal: The contract is for an initial 2 year term, then we 3 x 1 year optional extensions. This means the maximum total term is 5 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060c89
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027814-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

85 - Health and social work services

CPV Codes

80511000 - Staff training services

80560000 - Health and first-aid training services

80570000 - Personal development training services

85000000 - Health and social work services

85149000 - Pharmacy services

85311100 - Welfare services for the elderly

85311200 - Welfare services for the handicapped

85320000 - Social services

85323000 - Community health services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
£300,000 £100K-£500K
Awards Value
£600,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
26 Mar 20265 months ago
Submission Deadline
23 Feb 2026Expired
Future Notice Date
Not specified
Award Date
26 Mar 20265 months ago
Contract Period
1 May 2026 - 31 May 2028 2-3 years
Recurrence
2030-10-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Community Housing
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KIDDERMINSTER
Postcode
DY11 7PT
Postcode Area
Dudley
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG12 Worcestershire CC
Delivery Location
TLG1 Herefordshire, Worcestershire and Warwickshire, TLG12 Worcestershire CC
Local Authority
Wyre Forest
Electoral Ward
Foley Park & Hoobrook
Westminster Constituency
Wyre Forest

Supplier Information

Number of Suppliers
1
Supplier Name

TLC Care at Home

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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