Notice Information
Notice Title
Contact Centre 2026
Notice Description
Cloud-based contact centre
Lot Information
Lot 1
Renewal: 2 optional extensions, each for 1 year.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-060ef9
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/047935-2026
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Competitive flexible procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
32543000 - Telephone switchboards
32551200 - Telephone exchanges
79512000 - Call centre
Notice Value(s)
- Tender Value
- £310,000 £100K-£500K
- Lots Value
- £310,000 £100K-£500K
- Awards Value
- £292,783 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 May 20261 months ago
- Submission Deadline
- 2 Mar 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 21 May 20261 months ago
- Contract Period
- 14 Jun 2026 - 14 Jun 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- OXFORD CITY COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- OXFORD
- Postcode
- OX1 1BX
- Post Town
- Oxford
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ1 Berkshire, Buckinghamshire and Oxfordshire
- Small Region (ITL 3)
- TLJ14 Oxfordshire CC
- Delivery Location
- TLJ14 Oxfordshire CC
-
- Local Authority
- Oxford
- Electoral Ward
- Holywell
- Westminster Constituency
- Oxford West and Abingdon
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/047935-2026
22nd May 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/009887-2026
4th February 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/009426-2026
3rd February 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/006817-2026
26th January 2026 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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