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London Streets Tunnels Operating Centre (LSTOC)

Transport for London

This public procurement record has 1 release in its history.

AwardUpdate

27 Jan 2026 at 15:51

Award Notice
Summary of the contracting process

The procurement process initiated by Transport for London (TfL) concerns the extension of an existing contract for the London Streets Tunnels Operating Centre (LSTOC), classified under the industry category of Software Maintenance and Repair Services. The procurement location is the UKI region, with services delivered across several regions, including UKC, UKD, UKE, and others. The procurement stage is at the Award phase, involving an extension of services provided by Indra Sistemas S.A. under a contract starting from 7th May 2026 to 7th May 2029. The procurement method, described as a Competitive Flexible Procurement, is used to ensure continuity of critical services, with the tender originally identified as ITC11374. Key details highlight the mission-critical nature of the LSTOC system, supporting operational safety under the Security of Networks & Information Systems (NIS) Regulations.

This tender presents significant business growth opportunities, particularly for enterprises experienced in software maintenance, IT services, and system maintenance domains. Companies that can provide such critical services without interruption and have the capabilities to handle technically complex, safety-critical systems would find this opportunity aligning with their expertise. The requirement for maintaining continuity underlines the importance of possessing substantial technical understanding and an established presence within the industry sector. Additionally, businesses capable of managing such contracts with significant operational risk and intellectual property considerations, such as those who can operate under challenging procurement conditions, would be well-positioned to compete.

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Notice Information

Notice Title

London Streets Tunnels Operating Centre (LSTOC)

Notice Description

Lot Information

Lot 1

The LSTOC is critical for the detection and management of incidents including fire safety by controlling ventilation in the tunnels to manage fire smoke and facilitating self-evacuation of incident in tunnel bores. Additionally, the LSTOC also assists TfL in facilitating incident responders, such as the emergency services, in performing their duties and functions. The modifications will extend the existing contract with Indra for a period of 3 years and are required so that Indra can continue to provide the LSTOC services. The rationale for the modification is to allow sufficient time for a comprehensive re-procurement exercise to be undertaken using the Competitive Flexible Procurement route to market. The system in question is mission-critical to the safety and continuous operation of the tunnel infrastructure within the TfL network. these additional services required from the original contractor are due to technical reasons and continuity of critical systems. A change of contractor cannot be made for economic and technical reasons without causing significant inconvenience or substantial duplication of costs.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-061004
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/007232-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support

CPV Codes

50324100 - System maintenance services

72000000 - IT services: consulting, software development, Internet and support

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£10,910,962 £10M-£100M

Notice Dates

Publication Date
27 Jan 20267 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Aug 201412 years ago
Contract Period
7 May 2026 - 7 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Transport for London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
2
Supplier Names

INDRA SISTEMAS, S.A.

Indra Sistemas S.A.

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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